Done Right Lawn and Landscape
Serving Collierville, TN and surrounding areas
In business since 2011
Free estimates
Emergency services offered
"The owner came to my house and gave me a quote for deep cleaning. She told me everything they would do and it sounded very thorough. For example, she said they would not use dusters because that just causes dust to fly in the air but they would use vacuum or wipe down with damp cloth. I also had a few special requests like wiping down the legs of my kitchen and dining chairs and bar stools. She gave me a discounted price of $400 for the deep cleaning since I planned to continue general housecleaning every two weeks, if I was satisfied. On the date agreed, three ladies came to work on my house. The first thing I noticed before I left them to clean was that one of the ladies was using a duster and the dust was flying around. When I asked her about it, she didn't understand me. Only one of the three ladies spoke English but it was limited and still difficult to communicate. I decided to go ahead and leave and trust that they would do the job that I was promised. When I returned later, I could tell my house had been cleaned but there were a few things that were missed like the ceiling fan in the master bedroom, the top of the refrigerator and my specific request of the chair and bar stool legs. I called and left a message but did not get a return call. Two weeks later I answered the door and two of the three ladies were standing there with cleaning supplies in hand. We had a difficult time communicating again but they finally understood that I did not want their services. I got a phone call a little while later and when I explained the problems, the owner offered to correct them but I said I needed to work with people who understood what I needed and who could communicate with me. Other than the language barrier and missing a couple of things that should have been included, they did a good job.
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Recommended by75%of homeowners
