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Some of the biggest symptoms of a drain field failure include a foul stench, backed-up toilets and drains, and mushy grass or standing water on top of the drain field. Also, if the grass above your leach field starts suddenly growing faster and looks thicker or healthier than the rest of your lawn, it could be a sign that it isn’t getting rid of waste properly.

There are three layers of wastewater in a septic tank: scum (solid waste that floats to the top of the wastewater), liquid (the relatively clean liquid wastewater in between the two other layers), and sludge (solid waste that falls to the bottom of the wastewater). The buildup of sludge is one of the main reasons septic tanks need to be pumped. If the tank is more than 1/3 of the way full with a combination of sludge and scum, it’s time to call a pro for pumping.

Before you hire a septic repair pro, make sure you get three written quotes from local companies to help you evaluate qualified candidates. Ask each company to provide proof of licensure and insurance. Finally, when you decide to hire a specific pro or company, ask for a written contract that sets out all the essential terms, including specific work expectations, a timeline, what permits are needed, who is responsible for obtaining permits, and clear payment details, including due dates.

On average, you should call a pro to pump your cesspool once per year. If you have a larger home with a lot of family members, you may need to pump more (up to six times per year). On the flip side, if you’re talking about a cesspool for a home you don’t use much or if you’re the only occupant in a home, you won’t have to pump nearly as much.