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Rekeying a lock changes the internal mechanism so that a new key works, while replacing a lock involves swapping out the entire hardware. Rekeying is a good, cost-effective option when you want to ensure old keys no longer work, such as after moving into a new home or losing a key. It's also ideal if you want to keep your existing lock hardware. You should opt to replace the locks entirely if you want to upgrade to a more secure or different style of lock, if the current lock is old or damaged, after a break-in, or if too many copies of the old key exist.

When the temps drop, sometimes you need to thaw a lock to regain access. Options include warming the key with warm water, applying a de-icing spray, or using a hair dryer on low heat. Avoid using boiling water to prevent damage. To prevent future freezing, consider installing a cover or shield over the lock to keep water and ice out. Remember to be patient and gentle during thawing to avoid damaging the lock or key. If all else fails, consult a professional locksmith.

Yes, locksmiths can design and install master key systems that grant different levels of access to various employees while maintaining overall security.

Whether or not keyless door locks are safe and trustworthy depends on the visibility of the programming code—and a trespasser’s determination. Even if you carefully guard entry and programming codes, those trying to break in may be able to crack open the lock’s faceplate with a screwdriver and change the codes. The same goes for manual models.

Some find smart locks the safest option because it’s harder to manipulate codes without access to your phone. But it’s possible to get hacked even then. Consider installing an extended security system, like door and window alarms or surveillance cameras, to enhance security.