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Roof Ice and Snow Removal questions, answered by experts

If not removed, ice dams can damage your gutters, roof, and home’s interior. The weight of these heavy ice formations can break gutters and downspouts. Water intrusion can happen underneath ice dams when there’s no way for melting snow to drain off the roof, and roof sheathing, walls, ceilings, and attic spaces can suffer water damage.

Yes, most states require that snow removal companies be insured under workers' compensation. This protects the employees financially if an injury were to happen (and when dealing with ice and snow, it’s possible that injury could occur). In addition, most states require snow removal companies to be covered under general liability, which would help cover the cost of any property damage incurred during the removal process.

Be careful when choosing a product to help you remove ice from your wood deck. Never use sand, gravel, or salt, since these items can damage and scratch the wood. Instead, look for chemical de-icers that are marked as safe for wood decks or use hot water to melt snow and ice.

In most municipalities, snow removal is compulsory in public spaces, including the sidewalk in front of your house, so you need to remove snow there. You could face fines for failure to clear your sidewalk in a timely manner—usually within 24 hours of the snowfall stopping. More importantly, your sidewalk needs to be safe for pedestrians to use, and you could face legal issues if someone slips on your sidewalk because you failed to clear it. Sidewalk removal services might seem expensive, but they’re well worth it to avoid these issues.

You can use hot water to melt ice from your driveway, but there are some serious caveats. Very hot water can quickly melt ice and remove it, which is helpful if you’re very short on time and need a solution ASAP. However, it will only work across a small area, after which there’s a chance the water will freeze again. The sudden clash of temperatures is dangerous for fragile materials, notably windows and other glass, so you’ll want to keep the water away from your car.

The Orangeburg, SC homeowners’ guide to roof ice and snow removal services

From average costs to expert advice, get all the answers you need to get your job done.