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When a dishwasher discharges its wastewater, it uses a pump to quickly move a lot of water. If anything in the drain line or the garbage disposal impedes the high volume of water, it will back up into the sink through the drain or the garbage disposal. Following regular dishwasher maintenance tips like clearing clogs, keeping them cleared, and occasionally running the disposal will eliminate the problem.

To get rid of standing water in your dishwasher, first try activating the drain mechanism by pressing and holding the cancel button for at least three seconds. If that doesn’t work, you’ll need to do some troubleshooting to drain the standing water from the dishwasher. This will involve shutting off the power, then scooping out the water, cleaning the drain filter, and clearing the air gap. You’ll also want to run the garbage disposal and check the drain hose for clogs.

Most repairs take 1-3 hours, but complex issues requiring part replacements may take longer if parts need to be ordered.

Yes, a dishwasher needs an air gap to prevent backflow. Additionally, in many locations, air gaps or another measure to prevent backflow are required for building code compliance. There are alternatives to an air gap, like a Studor vent or a loop and trap design, but an air gap is the simplest and most popular solution.