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"job was done in a timely manner, however was not done in a professional workman like manner, Which the contract states it would be done. When the estimator came he explained what would be done to eliminate water issue. When we asked how does water get removed outside and how they would undermine stairs and walls he simple stated the installers will go over that with you when they come. The installers said they would be channeling under the step and walls, which are only 2 1/2 inch walls. The last step was also a simple channel as well. More time consuming perhaps, when you charge $3000.00 more than another contractor, homeowners are believing they are getting a professional job! They cut her stair runner instead of peeling it back so it could be glued back down. she needs replace whole runner now and company could care less including there estimator! sheetrock replacement also more expensive because took a hammer to the walls instead of saw zall,nice straight lines! also have photos."

"Wonderfully done work from very stand up guys. The crew is personable and works quickly. Everything that was needed was done and comes at a good cost. We are very happy with the results and would recommend anyone needing any excavation work to go with Brian. All piping looks great, and they did a lot of work in the time that they were here."

"The project manager Dana was a joke, all she was worried about was getting the 57K once she had that she could care less what went on. I would not agree to pay all upfront- 50% and 50% on completion or they will do a poor job. They broke our fence and have not repaired it- it was a new fence and they hit it in 2 places in one area they bent the pole- nothing was even said about the damage until I brought it up- we were double charged for the concrete and when I asked for documentation they could not seem to produce it or even answer my concerns. We held back $500 because of the damage and threated not to complete the pool closing or give us the cover- which is valued at a lot more. Again 57K is in their pocket already-$500 does not really seem like much at all. They left a mess in the back yard and in our garage, the pool is not level it rides up on one side. I would NEVER recommend them to ANYONE. FInd another pool company these guy are really bad."

"I am an extremely dissatisfied customer.This job has too many mistakes to go into them all.They were willing to repair a few of them like siding coming off,nail under siding and trimming off some J channel.They were not willing to even admit to other mistakes such as uneven corners,siding that doesn’t match on both sides of windows, siding that is not level or cut short or missing above window.As for the roof I found out it’s cut short,seals were missing and rake edges are installed improperly.This job is a total failure (beware of looks good from road) I decided to trust this guy from the start.What a mistake that was.He told he was rated #5 on Angie’s list and I didn’t check till after he trashed my house. I couldn’t find any rating for him although their were some reviews.He had good reviews but last 2 were in 2015 and not good at all."

"I did not get the service that we originally talked about I am very unhappy"

"Rick at Epic took our deposit money and guaranteed a max amount would be withheld if we backed out our project. After receiving a quote that was $70k over our budget, which he said he could work within our budget and would not provide a quote without deposit, we decided to back out. During the whole process Epic cancelled or rescheduled meetings at the last minute several times and was overall unresponsive. Epic the billed us double what they initially said would be the max. After much discussion they finally agreed to honor the original agreement. Since then, they have not sent any additional refund that was agreed upon and have stopped responding to communication. This was our first experience with a home builder and the worst experience I’ve had with any vendor of any kind. There are plenty of builder options, STAY AWAY FROM EPIC!!!"