Cleaning for Cures is a locally owned & operated full service cleaning company that specializes in disinfection, residential, commercial & specialty cleaning services. Cleaning for Cures is fully insured & bonded, workers comp insured with dedicated team members. We are a local company thankful for our customers and proud to be a part of local community. That's why we donate a portion of our profits, services and volunteer time to local causes
"Summary: Incomplete cleaning, then they ghosted me entirely. Bit of a bizarre experience: I reached out to them after finding them on Angie's List. They got back to me right away that day, had a good conversation, and scheduled a cleaning. I'd asked during that initial chat that they also clean the microwave, they said sure no problem. The first cleaning was okay--bathrooms were great, but it was clear that they hadn't vacuumed most carpeted areas as there were still little bits of debris that even a quick pass would have caught. They also ignored the microwave entirely. They left me a voicemail a few days after the first service, asking for feedback. I called back, told them that overall it was good, but that if we were to move forward with regular cleaning, we'd like them to be sure and vacuum, and to do the microwave as we had discussed. No answer. Over the following three weeks, I left four more voicemails, asking to schedule our next cleaning, and recurring cleaning going forward. To this day they've never gotten back to me. If they're too busy to take on new customers, that's fine; just tell me. If they took offense at me pointing out their incomplete cleaning approach, that's bizarre, but, again, they could just respond and say they're not interested in helping us. To just disappear off the face of the planet is a huge inconvenience and now not only do we have to find another cleaner, we're a month behind on housecleaning, just because these folks couldn't be bothered to spend 30 seconds and get back to someone who was trying to give them money on a regular basis going forward. They did a decent enough job, and my initial impression and conversation were positive, so if there's a good explanation for this bizarre behavior, I'd be willing to talk it through with them... but as it stands, it's weird and unacceptable for a business to do this kind of thing.
Jason P. on July 2019