House Medics LLC

The estimate was done when they said they said it would be. I received a written estimate a few days later, but was missing a section of work that i needed done. It was updated within 20mins and it wasn't much more than quoted. The actually job took a while to complete, with no fault to House Medics, first reschedule was poor weather; the second was due to the worker being sick. The third reschedule went great. Their worker, Paul, was on time and did exactly what was needed and then some. He even put a nice touch on the facia "porkchop" that i wasn't expecting. Even with all the rescheduling, I'd highly recommend House Medics. Emails were returned promptly (within 24 hours), and i was notified through every step. I will definitely be hiring House Medics again.

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Took to long to complete job.

unknown

I use House Medics often. I am always satisfied with the quality of service they provide.  The workmen are professional and courteous.

after the estimate and contractual agreement , they came and demo'ed the deck. In a half a day it was down to the framework,

first DON'T do not demo the area unless you can get the supplies (of the customers choice) first, contractor went to supplier and was told there would be a two week delay, which was unacceptable by the homeowner, after searching around (to his credit)he came through, and started construction the third day, he sent his best man (Jeff) to build the deck which smooth after that, In a week's time a new and beautiful deck was completed.  IT LOOKS GREAT.  thanks again HOUSE MEDICS

p.s. they did such a good job we are getting a estimate for a bathroom redo.

unknown

These guys are top notch and do great work. I think they are on the pricier side but you are paying for quality work. They work efficiently and will go above and beyond to make the customer happy.

We moved from another country to US, no pics were taken of the furniture before moving so all was like putting a big puzzle together. A days or 2 work took them 3 days . I was very happy with the work done. Definitely will call them back for some more work in future.

Professionals at all time right from the initial phone call.  Helpful in a manner that is not usual and customary when dealing with a contractor. When other contractors look for a way to build cost into a job (Eric Coburn) owner of Home Medics LLC consults with you and makes recommendations to help you save money. Their work is guaranteed, They furnish you with an upfront Invoice and only ask for a nominal deposit and usually service your job within 3 to 5 business days. 
They do what they say they will do. Their staff or mechanics are skilled, fast and precise in their craft/trade. Courteous is a by-product when excellent work is performed but when it is afforded as it was by Home Medics LLC in conjunction with good craftsmanship what more can you possibly ask from your contractor.
I strongly recommend Home Medics, LLC for all your Home repairs and make them your personal handymen.  Go to their website and see the many services they offer.

Work  on all jobs went very smoothly.  For the roll floor job, contractor picked up flooring and did a very neat job laying it smoothly and painting/trimming out the room.  Really happy with the result - became a very functional and useful room in the home and very easy to clean with the new flooring (especially with 2 large dogs). 
The fence job was VERY difficult because of tree roots.  Fencing company delivered the fencing (it was a large load and we did not expect the contractors to pick it up).   Contractors did a great job getting through really tough tree roots - fence looked beautiful and neat when done and worked great for the dogs.  Very professional, neat and timely.  Contractor removed all old metal fencing and fence posts and cut up and stacked for removal.
For the paver job, the contractor neatly broke up and removed old walk way sections - bagged in heavy contractor bags.  Neatly removed and rolled up sod and laid the pavers professionally.  Looks great!
All work was done on time and for the price quoted.  Workers were clean, polite and professional.  Professional tools and work trucks.  Respectful of our home and neighbors.  Will definitely use them again.

I want to thank House Medics for the great job on power washing my home, driveway, and walkway. It looks like a new home! They did a fantastic job, and Jimmy was so pleasant and very professional.

It went very well. Owner and employees for vey helpful. They walked us through
everything they did and they were very thorough. I will be recommened them to friends and family

They came out and powerwashed, stained and sealed our deck. They used quality brand name stain with the exact color that we chose. The deck took about a week or so to complete due to all of the rain we were having. Overall I think they did a great job! Our deck looks brand new. Thanks guys!

Trained carpenter came to home and replaced over a dozen boards. Followed by a precision pressure-wash. Finally, they stained the decking, railings, lattice, and spindles.  All this work was done during a heat wave, where temperatures were above 90 degrees! The workers remain professional, friendly, and cleaned up after themselves. The project manager Mike was quick to respond and oversaw the final results. He made sure we were very happy with the end product.

Monday they came over to give me an estimate. He gave me a hard sale, I signed a contract, gave him money. On Thursday,  I changed my mind and decided not to go with this service at this time.  I read the contract, I had a couple different options to cancel the services, I decided to drive to his house on Thursaday by midnight as stated in the contract.  At that point, I called him to tell him that I wanted to cancel and he said the process had already been put in motion. He gave me the # to the project supervisor and I tried calling him Thursday night- the following Monday with no return phone call or communication. On Monday when I mentioned calling Angie's List he actually showed at my door step like I asked after he left,then sent me a very unprofessional text message stating that I was a very sad person.

Erick came in first and explained the job to us ,he took the time to see what tile we wanted after that we scheduled a time for his worker too come out. A week later jimmy came out he was very professional he put down drop cloths for the job after that it went great it took him three days too do the job he pulled all the shower walls down and took the shower floor out he went and bought a new one cause that had a crack in it he could of got away with patching it but no he went back out and bought a new one, so he put everything together in the next couple of days it went smooth jimmy was a very friendly person if we wanted something done he did it with know problem. I will defiantly get them in the future too do other jobs.

House Medics was called for a quote on a handicap ramp. They came out, surveyed the site and gave us a quote on the cost of the ramp and installing the new front doors. They recommended an architect to draw up the plans and once we had these in hand, they had us pick out our doors. They picked up the materials and the doors then started right in. The entire install took about 3 weeks, with delays for the weather and waiting on the front doors. When I moved my mother-in-law in, they were still on the job and helped bring her into the house. These are very friendly, very nice people.

On all the homes they have assisted me with, its been an overall wonderful experience

GREAT!

On May 30, 2012, I met with Eric Coburn, one of the owner partners of HouseMedics. After repeatedly telling me how great they were and all the orders they had, etc, Eric looked at the bathroom, took some pictures, and gave me an estimate of $5,029 which included tile tub area, all new vanity, sinks, and granite top, build on linen closet choice dark wood, faucets (single lever builder supply).
All work guaranteed for 10 years.  Customer supplies extra cabinet wall unit.  I was assured that the bathroom would be great.  He seemed a little overly assuring, but I explained I would have to know exactly what the plan was.
Then I asked for pictures of his plans, the faucets, the granite, vanity, tile, etc.  I explained I would have to see it and choose whatever was going in.  I did receive pictures of vanities, granite, tile, etc that just did not meet what I could live with. I went to Home Depot alone and looked at all the possible choices Eric had suggested.  During my trip to Home Depot, Eric called me.  After letting him know the basic items at Homedepot were not ok, Eric grew frustrated and was less than professional by saying things such as, "I am not your boyfriend or husband and cannot spend all day shopping with you".  At that point, I recall saying we were just not in sync and I needed to find someone else to work with.  
After several calls back from Eric, we finally agreed we would meet again and redo the estimate and I would purchase the products. On June 18, 2012, the estimate was reworked to $3,424 for the work and I would supply everything except the crown molding.  Again, all work was guaranteed for 10 years.  I showed Eric pictures of the WaterTech bathtub I had found through Lowes, the vanity with granite top and 2 sinks, the linen closet, the lights, etc.  He was helpful by telling me to go to Home Depot in Berlin and go through the contractor desk to order all the items except the tub.  He did call ahead and asked Ben to assist me and to put it through House Medics discount if any available.  That worked out very well.  On June 18, everything was ordered through Home Depot except the tub, which I had already ordered on June 7, 2012 and it was to arrive by June 15.
I was planning to leave for vacation starting June 29 and expected all would be done before then.  
The demolition work was begun so everything was out of bathroom except toilet.  On June 21, at 3:30 pm I notified Paul, another worker who had been doing electric work to get ready for tub, that the tub was in at Lowes.  House Medics said they pick up supplies. I fully expected that the tub would be installed Friday, June 22.  I heard nothing back.  I then left messages with Michael Rewarding, who was supposed to be the one scheduling work, and I notified Eric.  Eric got back to me via text that he had dental surgery and was on pain killers, etc.
 However, I heard nothing from Michael about the schedule for Friday and I was left with no bathroom except toilet.  Family arrived  from out of town and all agreed to continue with bathroom project after July 7. 
Project was restarted, tub was delivered and left on front step.  Michael opened box and said tile flange was missing and he could not install without that.  Also front apron was not included.  I got WaterTech on the phone and Shane at WaterTech talked with Michael and explained how to install tub as done by 75% of customers, but Michael said had to wait to get tile flange or could not guarantee his work.  So Michael said he had to go to other jobs and tub was left on front step.  Later I called Michael about coming back to move tub as had been stated earlier.  He said he could not get back to put the tub off the front step and into the POD.  So I called Lowes and begged them to do that.  They came and moved tub.  Eventually all supplies came in and Michael and another worker were here to install tub.  I believe it was Rusty.
  
As far as I could tell the directions were not being followed.  I had printed the directions off the website.  The tub was not tested for leaks out on driveway before bringing it into the space.  The tub was set in place and I questioned why it was not placed on a bed of mortar with rails one half inch off the floor, as directions specified.  I actually handed Michael the directions I had printed off the website even though the directions were also with the tub.  He informed me that they had installed many tubs and it was ok.  Then he suggested to Rusty he could spray flexiseal under there.  After much trial and effort with faucets, cutting of tiles, misplacement of grab bars, etc. all work was completed on July 18.   Paul came back to stop leak under sinks, and I thought all was going to be ok even though the grab bars were way off my requested placement. I ended up saying ok to the misplacement because it would require tearing out tiles, etc.  Overall, it looked gorgeous.
 After a few days, I used the tub for the first time, but had not figured out how to get the bubble jets to work.  I read directions and still could not make them work.  But I noticed the grout cracked around the tub and in the corners of the wall.  I called Eric and left a message.  He had Rusty call me about the grout cracking.  
I became concerned about that and the fact that I could not figure out how to make the bubble jets work.  After calling WaterTech to help figure out bubble jet problem, it was determined that the blower was never even hooked up.  At that point, I also asked what would make cracking of grout and if tub was not installed over a bed of mortar, etc, what would happen.  Shane at WaterTech informed me that spider cracks would occur in bottom of tub and warranty was voided if not installed according to directions.  I called Eric and Michael and left messages about cracked grout and concerns about installation. 
On August 3, I also put in writing my concerns and that I could see no way to have warranty without reinstallation of tub. I sent a copy of the directions with the letter to Eric.  Rusty called me and I told him what WaterTech had said and that it looked as though the tub would have to be reinstalled to meet warranty specifications.  He mentioned tearing out the wall in the room behind the bathroom might prevent having to take out the tile to put the mortar under the tub.  I said no way could that be done.
 After several calls and messages to HouseMedics, I received a text on Aug 11, from Eric saying that he had given the letter to Michael, that Michael handles the service work  and that I should call him and he assured me that they would stand behind their work and would take care of everything.  Again told me to call Michael and leave him a long detailed message.  Since tub is not cracking, just enjoy it until Mike gets there.  
Then on Aug 24, after messages and calls, I sent a text stating that I have heard nothing from anybody since the text of Aug 11.  Eric texted that he was away and call Michael.  He assured me that any problems would be taken care of.  
On Sept 5, I left a message that I had left messages and made calls and had no response, I needed to get somebody's attention.  Eric called me back and had Michael on the line as well.  I again reiterated that I had no bubble jets functioning.  I discussed my concerns as stated in letter, etc.  Michael started to say, that they would have to redo it if I was not satisfied.  At that point, Eric jumped in and said there is nothing wrong with it now. I mentioned the directions I had sent with the let

They were reasonable and did a good job.

Never use this company for any home repairs!  The company showed up for an initial estimate and was really friendly and said they would have the roof repaired by the end of the week. I did not hear back from the company so I called them back and was told that it was finished a few days ago. The work had not been done yet. So I called the company back and was told by the company that we did the wrong roof and he would call me back. Two days later I called him back and he told me the roofer showed up and did not have a big enough ladder to reach my 2 story home and the paperwork had been filed as done, so the job was not completed. After they finally fixed my roof, I had another roofer look at it and I was told that it was a s***** repair job. Never use this company for any home repairs !!!!

The interaction went smoothly. They did a quality job and it was done pretty much on schedule. I was pleased with the price, they were honest, had good quality and they were reliable.

First off I should say that prior to hiring House Medics we must have called and met with at least 10 contractors to do what seemed like a straightforward piece of work. These were both people from Angies list who got good reviews as well as recommendations from friends! Out of all of these contractors House Medics was the only one who 1) showed up on time to look at the work 2) provided an estimate right away and actually answered the phone when we told them we wanted to use them and 3) scheduled a date and time to do the work. I know this seems pretty basic, but since they were the only people who could manage to do this we picked them. That being said, we were told they could finish the work in one day which they were not able to but on the whole my experience with them was still great. The first day the worker that came to begin the job did arrive about an hour late and he did have to leave to get supplies once which did take some time. However, while he was there he worked diligently and the work that he was doing was clean and neat as well as professional. I have to say he actually whistled while working and I don't think I heard him sigh the whole time he was working on removing the old tile. When his cell phone rang he picked it up answered the question and got right back to work - no chit chat or smoke breaks here. So at the end of the first day the old tile, vanity and toilet were removed and the new ceramic tile was laid in place. Upon discovering that he wouldn't finish is one day he scheduled to come back at 9AM 2 days later which was fine since we had a holiday and would be home. On that day he showed up right on time and later the owner of the company showed up to help him and ensure that things were finished promptly. They were able to complete the balance of the work in 3 1/2 hours and it looks beautiful. Now we just have to pick a paint color and finish that part ourselves. I was a little worried about using a contractor since we had so many bad experiences and really did not want to do this ourselves but in the end we made the right decision. I saw they didn't have a presence on Angie's list and wanted to tell people that they are worth using.