Get matched with top central vacuum installation pros in Industry, PA

"Mike showed up and was very pleasant and was unable to complete the job of replacing a cartridge in my bathroom faucet because it was corroded. I have Moen , so I was able to get a new one at no cost and he said he would replace the faucet when it came in. I just needed to let him know when it came in. Six days later it came in and I called and he said he needed a few days because of gallbladder surgery. I called back 10 days later and he was in the middle of a project and asked me to give him a couple of days. I gave him 5. When I called he did not answer. I called the next day and again no answer. So I texted him a day later asking if he planned on coming back to finish the job I paid him for. He replied , I am sending you a check. After 5 days I texted him and said if he did not return my money I would contact Angi. He was very upset with me that and said not to threaten him and that the check was sent MINUS a 30% service charge. As of this writing I have NOT received a check."

"Hire with Caution! This company installed 4 furnaces for me over the last 3 years in other rental properties I own. I recently purchase another property out of foreclosure and no one has lived there for several months if not at least a year. I knew the furnace was working since I did have the heat on but I wanted them to clean the furnace and check the AC unit as it felt like it wasn't cooling. I also waited after the remodel as I knew both would be dirty afterwards. They went to the property, gave them the code to enter so they could go on their own time as it was still vacant. The feedback from Betlyn was the furnace was cleaned, check and in working order. The AC on the other hand was out of freon and they recommended replacement due to the age of the AC unit. I spoke to the owner on the phone and he gave me a price to replace the furnace and said nothing else. I wanted to obtain another estimate for the AC replacement. When this company came to the property, they called and said the furnace is dirty and there is no air flow at all (see photo). I called Betlyn to find out why they didn't clean the furnace as that was what I paid to have them do. The owner was extremely rude, condescending and just down right disrespectful. He kept asking if I was going to have them replace the AC unit and said the furnace would be cleaned as that was part of the AC replacement price (but they never told me this originally). I asked what was my $110 payment for and he gave me some rude comment and made up story, he even told me the gas wasn't on (which it was as the heat was on). Then he kept asking if I was going to have them do the AC unit, I said I want my furnace cleaned first and then he hung up on me. The bottom-line is don't ever question their work then you will never have to worry about being hung up on. $110 down the drain!"

"Service by Steve was perfect. Very knowledgeable and pleasant."

"Terrible: 1) Installer did not install as agreed upon. Line was to be placed behind wallboard. They insisted it would not fit, but I found out later when I had another HVAC company install the same units at my work office and did place lines behind wall board behind 2x4's. Be honest will ya! 2) Installer damaged a valve in condenser causing unit to leak which needed replaced. I asked for a new condenser, but Climatech refused and repaired. and warranted the repair. I would have rather had new. 3) Installer split the copper line in two places. A 2nd installer had to come out several days after install to repair and finish install. I requested a new copper line, but they again refused, but instead warranted the repairs. I again wanted new. 4) They sale the unit as most quiet in industry, but when it get's below 40 degrees outside condenser hums and struggles over condensation. The inside unit gurgles and whistles and hisses over it as well. They had a Mitsubishi person come out. Their response is unit runs normal and the operations manual states that the noise is because of condensation and won't do anything further about it. I would have not ordered the unit knowing this. They should list this before selling it. Emailing me an operations manual after the fact of install and payment is just not an acceptable response. Neither Climatech nor Mitsubishi is showing any integrity nor addressing the noise problem. I would not use either again. I am exploring legal options and trying to develop a class action legal case over false advertisement to obtain a replacement unit to eliminate the noise or refund. Very disappointing to spend the one and get this from companies such as this. Email me for more information [email protected] Look at the pictures to see how bad their install looks in a finished room over the false position of their installer."

"Satisfied"

"Pro was very friendly, professional, competent, and efficient. He went above and beyond what was required to complete the job."