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"We have just finished up having demo work done in our basement after we got several inches of water in the deluge of storms a few weeks back, and needed to pass along our recommendation. After several DAYS of back-and-forth voicemails and â weâ ll call you back in 10 minutesâ with a popular restoration company, I started to look for a better solution. After all, who doesnâ t want to wait a few extra days as the mold starts to spread? I reached out to Noah at ServMate, and cannot say enough about how terrific he and his crew were. He answered my call and was at the house the next morning. Even showed up a few minutes early, whenâ s the last time you had a contractor do that? We had a drawn-out debate with our insurance company about coverage (they declined to get involved, naturally) and Noah was patient and helpful the entire way through. When they declined to assist, he made sure to work the bill to a number we could manage. His crew showed up on time, friendly, clean, and efficient. They put in a 12-hour day to make sure they got everything done as fast as they could so they could start drying the place out. One poor guy got saddled with 3+ hours of air chiseling the old vinyl tile up, but they still left with a smile. Every call and text was answered immediately or returned within minutes, day or night, weekend or not. All work was done to fit into our schedule. They were more than cooperative in helping make sure we knew exactly what was and wasnâ t salvageable, cleanable, etc. When the bill came due, Noah made sure to rework the invoice so we could split it over check and credit card payment. While I canâ t say the basement flood is an experience I enjoyed, working with Noah and his team was beyond an A+ experience. Should you find yourself in the same unfortunate position this spring, know that you will have a bright spot in the mess."

"I can’t say enough good things about Procyon. When a sudden flood in my basement occurred, their team responded with urgency and professionalism, arriving promptly and fully prepared. They quickly assessed the situation and got to work immediately. They ensured that every bit of moisture was taken care of, preventing any future mold or structural issues. I was especially impressed by their attention to detail. They didn’t just focus on removing the water, they also followed through with thorough drying, disinfecting, and post-remediation inspections to ensure my basement was safe and sound. They communicated with me every step of the way, which gave me peace of mind throughout the entire process. Thanks to their efforts, what could have been a disaster turned into a manageable situation. I highly recommend Procyon for anyone in need of reliable and effective remediation services. Their dedication, expertise, and customer care were second to none."

"The company was very professional, and the inspector was knowledgeable and informative about the testing process. I highly recommend this company."

"Lesson learned. Always get an estimate. BEFORE the work is done. At least a digital copy. Arrangements for the project were made, with some one named Lynn, for the company to send someone to complete the work. We were quoted over the phone 4500-5000 which included a mold test. A sub contractor with an entirely different company (National Mold Company) was sent. When the contractor arrived, he stated that the job would be much more simpler than first thought. This led us to believe that the job would cost less, no. All said and done, they charged $5500. All said and done, it's almost like no work was done. The stains and the smell are still there. Only one actual board was taken upon the attic room. The ceiling in the bedroom was primed and painted but are still visible and have a funky smell. At this point I'm going to. Do what we should have done; Do the job ourselves. Just now with $5500 less dollars in our pockets. A detailed receipt was not given even though it was requested."

"job was done in a timely manner, however was not done in a professional workman like manner, Which the contract states it would be done. When the estimator came he explained what would be done to eliminate water issue. When we asked how does water get removed outside and how they would undermine stairs and walls he simple stated the installers will go over that with you when they come. The installers said they would be channeling under the step and walls, which are only 2 1/2 inch walls. The last step was also a simple channel as well. More time consuming perhaps, when you charge $3000.00 more than another contractor, homeowners are believing they are getting a professional job! They cut her stair runner instead of peeling it back so it could be glued back down. she needs replace whole runner now and company could care less including there estimator! sheetrock replacement also more expensive because took a hammer to the walls instead of saw zall,nice straight lines! also have photos."

"We were very happy with Jeff. He did everything he said he would. And the best part was we did not have to move the furniture! I would definitely recommend Jeff Miller. "

"They are truly the master of service. Kind,professional,knowledgeable. They showed compassion about the situation and made it better than before the disaster. Thank you again Sandy Gary Melissa Kevin Tyler and crew!"