Reliable Roofing Company

I’m putting this review out to share my experience and to let others know and to be aware not to use this roofer if they are thinking of doing so. In September of 2019, we had contacted Larry from Reliable roofing. He sublets with Mike from 1st choice roofing. We had what we thought was a premium rubber roof put on-- per our contract. We also needed our roof looked at because our ceiling was leaking. We needed vents put in to help with air flow. About 7 months later after our roof was done- (April 2020) we got another leak in our ceiling. After much back and forth and fighting with Larry, he finally sends Mike back out to look at the roof. Mike said we needed a new skylight. Mind you we were never told this back in September even though our skylight was rotting. Since we couldn’t afford it, Mike tarred the skylight temporarily. In March of 2021, we finally had gotten enough money to replace the skylight. Mike came out and put a new one in. Then in July of 2021, 4 months later our ceiling leaked again. This time with the bad storm- the leak spread across our ceiling. It caused brown stains on our ceiling. We contacted Larry who told us its probably our chimney and that he himself couldn’t fix it and that we would have to pay someone to fix the chimney. So, we did…. Now we’re in August 2021, we’ve had more leaks with all the rain. My husband contacted Larry again. It took about 2 weeks of back and forth and fighting to get Larry to send Mike out. Mike finally just came out 8/31/2021 and mucks up my roof again. My roof looks like crap. Mike told us Larry didn’t use the premium roof we paid for (finding this out almost 2 years later). And the copper drain box was bent but Mike didn’t know why. So essentially nothing was done, and we still don’t know why we have the leaking. So now my roof looks like crap even though its only been 2 years. The problem still isn’t fixed. I’m so frustrated. This roofer uses way too many excuses and blames it not being an exact science but is ok taking all my money. I’ve spent double what I should have for work that wasn’t done. Please do not waste your time or money with this company. They are horrible.

I hired him being the outline of the work seemed reasonable for the price. Once the day came to do the roof, I got a call in the morning about something else they found and it was an additional $325.00. I was also not told there would be a service charge to use my credit card and when I went to pay, he told me there would be a 3%.