Founded 2003 • With Angi since May 2013
Service Provider ResponseWe responded to any concerns in a timely and professional manner at all times. Weather kept us from responding any faster. To start, the chimney had cement missing everywhere. Water had to be pouring in. You would think it would be causing a leak. The skylight was neglected for so long, the curb, or platform for the skylight, rotted out. We offered to replace it when doing the job at cost. They refused. Called back months later to do it. We serviced this roof yesterday. What we found was the capping next to the drain box, had been intentionally ripped up, with a pry bar, the lifetime silicone, chiseled away and the capping pulled up with a pry bar. The pry bar marks were evident. Wind doesn't rip this up and bend it in different ways. Plus it was sealed into the copper drain box we installed. There was a 2" open gap between the ripped up capping and the copper box. Of course the roof was leaking. The roof had areas of cold coat all over it (which is a homeowners or armature roofers tool from home depot). Good roofers would never use that. It never dries and takes in water. The shingle hip, (which we weren't contracted to do and nailed back down yesterday), were all open. The party walls were flapping open from them being pried away. The marks were evident. Bottom line is, whoever they hired, went on the roof, used coal coat, and then damaged the roof. Probably looking for more work. Yesterday we repaired all this unprofessional, un-warrantied work. Hopefully the roof will be leak free. Shame I couldn't upload pictures here to show the proof of everything I explained. Our contract states if anyone tampers with this roof, the warranty is void ! We've done all we're gonna do from here out.
Service Provider ResponseThere was never a 3% charged for credit card use. When we removed her drain box, the wood underneath was totally rotted. New wood needed to be installed. This is not something you could see when presenting an estimate. The charge for replacing the wood was more than reasonable. Not to mention, the right thing to do. We installed a beautiful new rubber roof that is leak free! Why is there even a complaint here!
Reliable Roofing Company is currently rated 2.5 overall out of 5.
Reliable Roofing Company is open:
Sunday: 9:00 AM - 3:00 PM
Monday: 7:00 AM - 8:00 PM
Tuesday: 7:00 AM - 8:00 PM
Wednesday: 7:00 AM - 8:00 PM
Thursday: 7:00 AM - 8:00 PM
Friday: 7:00 AM - 8:00 PM
Saturday: 9:00 AM - 3:00 PM
Reliable Roofing Company accepts the following forms of payment: Check
Yes, Reliable Roofing Company offers free project estimates.
Yes, Reliable Roofing Company offers eco-friendly accreditations.
No, Reliable Roofing Company does not offer a senior discount.
Yes, Reliable Roofing Company offers emergency services.
Reliable Roofing Company offers the following services: All new rubber roofing & repairs. New sky lights. New gutters and cleanings. Roof Certificates. Shingles. Seal & Coat your roof now. 25% off Senior Citizens, Handicap, Police, Fire, Veteran
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DreamWorks Remodeling, llc is a premier NJ and PA home improvement contractor. We are a Super Service Award winner on Angie's List for many years! We are an elite service provider on HomeAdvisor and have outstanding reputation on BBB, Porch, Google and in communities in NJ and Eastern PA. We have dedicated teams for each project we are involved in: we use only roofers for roofing, siders for siding projects and interior guys for any interior projects. We do not hire jacks-of-all-trade and know-it-alls. We hire only specialists for each trade, helping you to reap the benefits of higher efficiency and much better quality. If you are looking for cheapest labor- sorry, we can't be of service. However, if you are looking for honest, involved and professional contractor who has been around since 2003 and will stand by his word, warranties and quality promises - we are here for you. We work with home owners, some investors as well as housing authorities in several townships. We have dedicated crews for: Roofing, Siding, Stucco and Stone, Baths, Tiles, Kitchens, Windows, Gutters, Painting and Drywall. We have been certified by Owens Corning, GAF and CertainTeed. The main focus of our business is You - our customer. All our work comes with comprehensive warranties, dedicated project manager and complete follow up system for your ultimate satisfaction. We have certified installers, 100% money back guarantee on repairs services, terrific warranties and fast turnaround. Our prices are final with no surprises. FINANCING AVAILABLE. Call us to see if we have any promos. 855-953-7326