"This project was for three bathroom remodels in a 1960 single level ranch - the bathrooms hadn't had much updating.  There was extensive wallpaper in two of them which had to be removed (this is a terrible job!) followed by wall prepping.  The powder room proceeded without any problems and was done quickly. The guest bath required a few changes that were unexpected, such as moving the door frame to accommodate a 32" tub instead of the 30" originally in place, and moving the vanity light box.  Greg and Donnell were always happy  to do whatever I wanted, and offered advise and tips along the way when unexpected things came up. 
The en suite bathroom was a big mess from extensive water damage that we didn't know about.  When Greg took down the tiles parts of the wall completely collapsed from water damage (and everything looked great on the outside).  The wood beams were rotten, the sub floor under the shower tray was rotten and almost completely unsupported, and once Greg removed the tile flooring we realized that all of the sub floor had water damage and needed to be replaced.  Greg was suspicious and went into the crawl space under the house to determine if additional damage was evident, and it was.  This is a 1960 ranch house that has a strange support structure with support beams further apart than is typical.  The entire bathroom was essentially unsupported with the exception of two screw jacks in place (we knew about this from the home inspection but it wasn't clear the extent of previous damage).  Greg built an entire new support structure under the bathroom & shower.   As an add on we had Greg insulate our water pipes and replace some of the fiberglass insulation under the house.

I was so pleased with the work and the overall attitude of Greg and Donnell that I decided to have them install two new skylights.  Right after purchasing the house I tried to have skylights installed but was told by the contractor that he couldn't install them because the HVAC ducts were in the way (they are flexible plastic, not metal).  When I mentioned this to Greg he laughed and said of course the ducts could be moved, they're flexible and extenders can by installed if necessary (it wasn't).  Now I have two beautiful skylights thanks to Greg & Donnell!

Overall I really appreciated the communications between Greg, Donnell, and me.  We typically used text messaging which I find very convenient, and they could send me photos along with questions while I was at work.  I am a bit of a control freak and Greg and Donnell were OK with my need to know what was going on, and immediately if problems arose.  I plan on having them back in the early winter to replace an ugly stone fireplace facing and do some work on my kitchen."

"It was great. Everything came out good."

"I only use James when I need some work done to my house. He responds fast, gets the work done quicker than just about anyone else I've ever used and seems very concerned with leaving his customers happy."

Profittable Connections is committed to excellence in every aspect of our business. We uphold a standard of integrity bound by fairness, honesty, and personal responsibility. Our distinction is the quality of service we bring to our customers. Accurate knowledge of our trade combined with ability is what makes us true professionals. Above all, we are watchful of our customers' interests, and make their concerns the basis of our business.\n