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Carpet Cleaning questions, answered by experts

You can use rug shampoo on an oriental rug, but you need to make sure you use a natural, non-abrasive shampoo. While other carpets made from synthetic fiber can stand up to harsh chemicals, the natural material—sheep’s wool, cotton, silk, or camel hair—that goes into an oriental rug will break down and get damaged if they come in contact with traditional rug shampoos. In many cases, it’s best to let a professional assess your carpet and determine which gentle shampoo would be most appropriate.

Professional carpet cleaning can cause mold if the job is not done properly. There are two ways this can happen—if your carpet cleaner fails to dry the carpet properly, or if your carpet cleaner uses an excessive amount of water during the cleaning process. Mold can grow wherever moisture is present, so make sure you hire a pro who knows the process inside and out.

To prepare for mattress cleaning, clear the area around the mattress or move it to a different area so you or your hired specialist has ample space to clean thoroughly. This may involve moving furniture and any fragile décor items. Remove all bedding from the mattress. If possible, schedule your cleaning on a sunny day with low humidity to help speed up the drying process.

When cleaning upholstery, you want to avoid harsh scrubbing, oversaturating the fabric, and using the wrong kind of cleaner for the fabric you’re cleaning. Any of these can cause significant damage to the upholstery, including rips, stains, faded fabric, mildew, or discoloration. Be methodical and use a light touch when cleaning upholstered furniture to preserve the life and look of the upholstery. 

Yes, you should always vacuum before cleaning your carpets to remove any dust or debris. If you hire a professional carpet cleaner, they’ll typically do this for you.

The Bethany, OK homeowners’ guide to carpet cleaning services

From average costs to expert advice, get all the answers you need to get your job done.