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"When no one locally even responded to my inquiries for a quote, Michelle got back to me the same day with a quote and description of how the repair would be done. It's a slight downside to have to ship one glove coast to coast for a minor repair on one finger. But the cost of shipping and the repair is much less than purchasing another $100 pair of gloves! The repair took a little longer than anticipated, but shipping time had to be factored in as well. Michelle was very prompt with communications during the process. Cost of service below did not include shipping which was about $16 round trip. The glove returned good as new...well as good as it's pair. The glove is two years old. But the seam was totally resewn and reinforced. Michelle stated she did not want to the issue to happen again. I hope it won't. The problem started with my fingers rubbing. Very happy with the service from Premier. I wish they had a shop in Maryland!"

"Very professional employees.  Prompt response to my request.  Service was done efficiently and above all my expectations.  Would definitely recommend to anyone who needs a thorough cleaning of any room of their house!
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We take great pride in our experience, expertise, quality, and customer service that we provide to meet the consumer's needs. It is our mission to provide excellent workmanship and complete customer satisfaction from start to completion of a project. In order to understand the needs and expectations of our customers, we take great care to work and communicate with every customer in a professional manner. Our reputation is based on service, safety, and quality, regardless of how large or small the job.\n\n

All ladies.. over 10 years cleaning\nGarunte your work

We have the experience and we are committed to providing quality workmanship and superior customer service on all our applications. We at Tri-State Carpet & Restoration strive to maintain our reputation as a high quality, very service oriented company with our main focus being customer satisfaction.

"He's went above and beyond for anyone and everyone we've recommended. He's a rare person and willing to do whatever makes the customer happy. Whatever I can do to help get him more business I will, he's exceptional. My wife has used him at work and we're going to use him again when we move into our new house!"