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"sales practices are deceptive. My sales rep came to the house and evaluated my roof. I had no illusions that my roof was in good shape. It needed to be replaced. Victors touts themselves as roof specialists and will give an “honest” evaluation of your roof. I am sure you have seen the commercials. My rep went into the crawl space, on the roof, and presented photos of the roof. The cost was high, and my wife and I said no to the original offer but when they came down in price by $6,000.00, we agreed to the contract. This is where they got us. The price included three sheets of wood but any wood on top of that would be $85.00 per sheet. I asked our rep if he thought all of the wood on our roof would need replacing, and he said no. He said one side of our roof needed replacing but the other side of the roof was good and did not need replacing. But I knew that they would have to replace the wood on part of my roof. I knew this because other companies told us the same thing. Fast forward to the installation. The foreman showed me one board to be replaced and said others would need replacing as well. I told him that I knew some boards would need replacing. When we got to the end of the installation, they informed me that they had replaced all of the wood. Seventy-Three sheets. I was never under the impression that all the wood would need to be replaced. I requested photographs of my roof to justify all of the wood being replaced. They sent photos and only one photo showed one piece of wood with mold. I informed them that I felt scammed. I was told they reviewed the photos and stood by their decision and apologized that the rep did not set the expectation. I brought to their attention that they evaluated that all of my wood needed replacing from photographs but their roof specialist who was in my crawl space, on top of my roof, and told me all the wood did not need replacing could not tell me that all the wood needed replacing. I am now responsible for you guessed it $6,000.00 in wood replacement. Convenient? Suspicious? Yeah. They are shady. I am sure it is also a pure coincidence that after I put down my deposit the balance is almost the exact amount we qualified for in financing plus $700.00. So, beware of Victors. Good product but you will pay for it, and they will deceive you out of every penny you qualify for."

"BUYERS BEWARE!! I am posting our horrible experience and the results here, so others are forewarned and do not experience the same. My husband and I hired SRS Construction (Blue Cardinal Construction), Don Caudill Jr, owner, and project manager, to renovate our first and forever home. He presented a contract for the scope of the project, guaranteeing completion before summer’s end. The renovation process began June 1st and as of today is still NOWHERE near completion. During the process we were left for 21 days with NO sanitation, potable water, HVAC, and limited electricity. Several requests were made on estimated time of completion for the essentials of working utilities since we have three young children, my elderly father living with us and multiple animals. SRS Construction owner Don Caudill’s hired subcontractors to complete the HVAC, electrical, and plumbing. After the work was “complete” we noticed several red flags. We hired licensed independent companies to come evaluate the work done by SRS Construction’s Don Caudill. Based on their findings all electrical, HVAC and plumbing are not up to Ohio code and unsafe. SRS Construction left our home with the following: structural damage to the roof, ceiling and basement stairway, multiple electrical fire hazards in the attic and basement, 10+ unworking outlets, improper duct work and several other areas of unfinished work. We paid $54,000 to SRS Construction’s owner Don Caudill for contractual work, and it is incomplete. The company has not replied to my request or the Better Business Bureau’s request to fix the damaged structural ceiling, stairwell, electrical and HVAC."