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Custom Home Improvement Co

Founded 1957 • With Angi since April 2002

4.2

(30) Verified Reviews

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Business Details

Phone Number

Address

11699 Guardian Blvd

Cleveland, OH 44135

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Description

Custom Home Improvement is a family run busines that has been serving the greater Cleveland area for 63 years. Our older employees have the experience to do the job righr the first time. Our prices are more affordable because you deal directly with the owners not a salesman.

Verified Reviews

A few reviews for this pro...
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Karin D.
1.0
03/29/2022
Appalling! Unfortunately for me, I didn't know what I didn't know and ended up with windows that aren't level, which means the drywall around them isn't level either. Also, the drywall tape around the windows is bubbled and lifting, and the caulk wasn't applied correctly so there are gaps between the windows and the drywall - just to name a couple of the issues. Foolishly, I paid without realizing just how badly they completed the project and now I have no recourse. This installation took place in March 2022, so my review is current.
Description of Work
New window installation
Category
replacement windows
Jeff M.
5.0
09/19/2016
My garage floor was a mess. After 50+ years of Ohio salt my floor was pocked and crumbling. I had Custom Home repair the floor by leveling and adding a top coat of cement and filler then cover with their Epoxy Coating. The result was fantastic. I was able to order custom colors and flakes sizes to me preference. One year later it still looks new and is a snap to clean. A great product.
Description of Work
Garage floor repair and coated with Color Flakes
Category
replacement windows, garage builders
Jeanne F.
5.0
10/25/2014
They did a fantastic job. They did a super job. They did a good job. They're not the best windows but they're sufficient.
Description of Work
We just had the windows done in one of our houses.
Category
replacement windows
Jeff M.
5.0
05/23/2014
Job well done! Their sales representative (Dan) - walked us through every facet of the rip-out-the-old and installation of the new windows and door... and his team followed the process to the "T". We are very happy with the professionalism and quality service (and product) we received. They measured twice and cut once!
Description of Work
Installed new windows throughout the house and a new sliding door leading to the back patio.
Category
gutter repair
Elizabeth J.
5.0
02/18/2014
They are very good, easy to work with, timely, helpful and they do their job. It is a good company. Their price is reasonable.
Description of Work
Custom Home Improvement Co. installed a drain for me in my garage.
Category
garage builders
Sean M.
3.0
01/26/2014
The installs were mostly ok. But this is a company that would benefit from a secretary! The owner did our estimates and we signed a contract. He said they'd start in 2 weeks...then a guy came to install the front door. I heard nothing else for another couple of weeks about the siding. When I called they scheduled dates. Then they rescheduled. They took a day longer than estimated on the siding, then never called me about scheduling the gutters. One day randomly gutter guys showed up. Surprise! We had also agreed to have them replace 3 storm windows and randomly got a call that the guy would be there that same day...he showed up over a week later. They drilled through wires while installing insulation and broke a pot while doing gutters and we had to bring the items to the owners attention. The housr looks great, but the experience was very frustrating.
Description of Work
Gutters, gutter covers, siding, insulation, front door replaced
Category
gutter repair, siding
Elaine S.
5.0
06/06/2013
I liked the materials that they used. The guy was here every day until the job was done. They showed me a choice of materials and they worked within my budget. Their price was reasonable as well.
Description of Work
I have used Custom Home Improvement Co for bathroom remodeling.
Category
home remodeling
Norman H.
4.0
03/26/2012
They were okay. They subcontracted out pieces of it, it seemed like they were more of jobbers, and didn't want to do the work, themselves. The people that did the gutters did it wrong, but, they came back out, and got it right, although it took a long time. It seemed the people that put in the gutters weren't familiar with this part of the country. I give them high ratings and would use them again in the future.
Description of Work
They came in September.
Category
gutter repair
Lorraine K.
5.0
03/07/2012
It's a family owned business and they have good customer service.
Description of Work
They removed the old door and installed a new one.
Category
gutter repair, remodeling, roofing, siding, replacement windows, doors, sunrooms
Diane R.
5.0
08/02/2011
Daniel Bialosky was very professional. He was fine. He came out and did the job. He was not really a talker but he did the job well. His price was reasonable. I will use his services again in the future. I will be calling him for another window this year.
Description of Work
I used Custom Home Improvement Co., four years ago. He replaced windows and two doors for me at that time.
Category
replacement windows, doors
kevin M.
1.0
07/05/2011
they came out ahead of schedule,we thought wow these people must really be good. then they proceeded with the (destruction)construction. their idea of some little paint chips around where the old windows came out were way way different than we expected. will take a carpenter to repair.they wore us down can't even bring ourselves to call them back again. don't know who to reccomend for windows but stay very clear of this company
Description of Work
absolutly the worst window company you could ever choose.
Category
replacement windows
JOHN P.
5.0
01/21/2009
Oustanding to deal with, good quality work and fair price. Very, very good and i will be using him agaian soon
Description of Work
Roofing work and exterior door as well as custom homes in a rental property i own
Category
roofing
ADRIA W.
2.0
09/30/2008
We have a window over the sink and there are two parts to the sliding part so I am not able to slide it up and down and I need it fixed. They are not communicating with me. They keep putting me on a list of people they need to come out to see, but its been three weeks and no one has shown up.
Description of Work
They put in three windows in our home.
Category
replacement windows
Sandra S.
5.0
08/11/2008
It went great! The workers were very professional. It took two days to finish the job and it was fine. We love the windows.
Description of Work
They replaced all the windows in our house.
Category
replacement windows
JOAN S.
2.0
07/22/2008
When they came out to put the shingles on my house and garage, they came out without telling me they were coming. When they did come they had been drinking. When they got here they asked where the shingles were and then told me that they were to be delivered to me. They ended up having to come back and do it during the next week. When they came back to do the roof, they did the windows the same day it was a lot going on out there. It was a big mess, due to the roof being done and their not being windows in my house.
Description of Work
They came out and redid the roof and installed tweleve windows.
Category
roofing, replacement windows
ERIC K.
5.0
06/22/2008
The crew arrived on time, did a meticulous job, and cleaned-up all debris. It took three days, as predicted.
Description of Work
Tear off and install new roof.
Category
roofing
ELLEN J K.
5.0
10/31/2007
We made contact with Dan Bialosky at the Cleveland Home and Flower show. We set an appointment and met with him at our home to discuss purchasing and installing two windows. He was prompt, courteous and knowledgeable about his product. He helped us determine the correct size window for the space and left us with an estimate. Although there was no pressure to buy, we were impressed with Dan's presentation and contacted him later in the season when we were ready to proceed with the project. He returned to our home again to write up an order for the windows. His estimation of the time for the delivery of the new windows was right-on, and we received a call to arrange installation shortly after. The installers were very professional, efficient and neat. Although they had to overcome a challenge with the electrical wiring, they completed the job on time and to our satisfaction. We would not hesitate to contact this company again for our home improvement needs.
Description of Work
Two windows were special ordered and installed in our family room. These were not replacement windows so the installers had to cut through the siding and interior walls to install them. This also included all exterior and interior trim work around the windows.
Category
replacement windows
JANET K.
5.0
06/14/2007
They did a great job. The price was right. They had wonderful workers, and they were in and out of the house in no time.
Description of Work
Installed approx. 12 replacement windows.
Category
replacement windows
KENNETH P.
5.0
07/06/2006
The price seemed high, as compared to other advertised doors. The same contractor installed siding and did very good job at a great price.
Description of Work
They replaced a front storm door.
Category
doors
KENNETH P.
5.0
06/30/2006
No problems. Did very nice job. House looks good. Lots of comments from neighbors. Quite pleased.
Description of Work
Removed aluminum siding and installed 1/2" insulation and vinyl siding. Removed and installed new gutters and downspouts.
Category
siding
DON L.
5.0
04/16/2005
RON WAS VERY KNOWLEDGEABLE, HELPFUL AND COURTEOUS. HE WAS PROMPT IN RETURNING PHONE CALLS AND PROMPT WHEN HE CAME TO OUR HOME FOR AN ESTIMATE. WOULD HAVE USED THIS COMPANY, BUT HAD TO DELAY THE PROJECT INDEFINITELY.
Description of Work
ESTIMATED COST OF SIDING AND REPLACEMENT WINDOWS.
Category
siding
DEBRA S.
5.0
03/27/2004
RON BIALOSKY WAS VERY KNOWLEDGEABLE AND ANSWERED MY QUESTIONS WITHOUT HIGH PRESSURE SALES TACTICS. HE GAVE ME ADDRESSES OF TWO NEARBY HOUSES WHERE I COULD SEE WINDOWS THEY INSTALLED, INCLUDING A LARGE PICTURE WINDOW SIMILAR TO MINE. INSTALLATION AND CLEAN UP WAS DONE VERY PROFESSIONALLY IN ONE DAY AND I AM THRILLED WITH MY NEW WINDOWS.
Description of Work
REPLACED 10 WINDOWS, (INCLUDING VERY LARGE PICTURE WINDOW), AND 2 SCREEN DOORS.
Category
replacement windows, doors
MARCIA F.
2.0
02/12/2004
THE SALESMAN WAS OVERWHELMINGLY PUSHY. HE WANTED TO SIGN THE DEAL THAT INSTANT, AND WAS UPSET WHEN TOLD HIM THAT FURTHER DISCUSSION WITH SPOUSE WOULD BE NEEDED. THE WINDOWS ARRIVED 3 WEEKS LATE. WE HAD TO CALL THE COMPANY TO GET THEM TO COME BACK OUT TO PICK UP ALL THE OLD WINDOWS AND WASTE MATERIALS. WE WOULD NOT RECOMMEND THIS COMPANY.
Description of Work
WE HAD 3 WINDOWS REPLACED. THE QUALITY OF THE WINDOWS WAS EXCELLENT.
Category
replacement windows
JACK G.
5.0
06/26/2003
THEY ALSO DO ROOFING AND SIDING. RON IS AN EXCELLENT PERSON TO WORK WITH. THIS IS MY 2ND PROJECT WITH HIM.
Description of Work
REPLACE 14 WINDOWS.
Category
replacement windows
MARLA S.
5.0
12/07/2002
THE ONLY NEGATIVE WAS A HARD SELL BY THE OWNER WHEN HE LEARNED I WAS ALSO CONSIDERING ANOTHER COMPANY AS A WINDOW SOURCE. I FELT I COULD MAKE UP MY MIND ON MY OWN. OTHERWISE, THE WINDOW CAME IN WHEN PROMISED, INSTALLATION WAS DONE WHEN AND AS PROMISED. I WAS ABLE TO VISIT THE MANUFACTURERS'' SHOW ROOM PRIOR TO ORDERING AND SEE REPRESENTATIVE WINDOWS, RATHER THAN HAVE TO RELY ON BROCHURES.
Description of Work
REMOVED TWO OLD LARGE DOUBLE-HUNG WINDOWS AND STORMS. INSTALLED NEW LARGE GARDEN WINDOW [OVER 6'' LONG].
Category
replacement windows

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    Offers Coupon

    Windows
    Siding
    Gutters
    Doors
    Roofing
    Kitchen and Bath Remodeling
    Garage and Shed Building
    Bonded
    Insured
    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves.To find more licensing information for your state, visit our Find Licensing Requirements page.
    General Information
    Free Estimates
    Yes
    Eco-Friendly Accreditations
    Yes
    Payment Options
    Check, Financing Available
    Warranties
    Yes

    Services Offered

    Windows, siding, doors, gutters, roofing, bath remodel, sunrooms and gutter covers.

    Services Not Offered

    Fiber cement & hardi plank siding.

    Frequently Asked Questions & Answers about Custom Home Improvement Co

    How is Custom Home Improvement Co overall rated?

    Custom Home Improvement Co is currently rated 4.2 overall out of 5.

    What days are Custom Home Improvement Co open?

    Custom Home Improvement Co is open:

    Sunday: Closed

    Monday: 10:00 AM - 6:00 AM

    Tuesday: 10:00 AM - 6:00 AM

    Wednesday: 10:00 AM - 6:00 AM

    Thursday: 10:00 AM - 6:00 AM

    Friday: 10:00 AM - 6:00 AM

    Saturday: Closed

    What payment options does Custom Home Improvement Co provide

    Custom Home Improvement Co accepts the following forms of payment: Check, Financing Available

    Does Custom Home Improvement Co offer free estimates?

    Yes, Custom Home Improvement Co offers free project estimates.

    Does Custom Home Improvement Co offer eco-friendly accreditations?

    Yes, Custom Home Improvement Co offers eco-friendly accreditations.

    Are warranties offered by Custom Home Improvement Co?

    Yes, Custom Home Improvement Co offers warranties.

    What services does Custom Home Improvement Co offer?

    Custom Home Improvement Co offers the following services: Windows, siding, doors, gutters, roofing, bath remodel, sunrooms and gutter covers.

    Are there any services Custom Home Improvement Co does not offer?

    Fiber cement & hardi plank siding.