Founded 1995 • With Angi since February 2006
Service Provider ResponseI am the manager that (member name) stated was hostile towards him. I at no time was hostile during our conversation. I was defensive towards his allegations that we cut through a floor joist and will still defend that we did not. While we may have accidently cut through a PEX line during the subfloor removal, we didn't cut through the joist as stated in the review. (member name) is very pleasant, but is also a very difficult person to deal with due to the fact that everything any contractor does in his home is scrutinized beyond reasonable thinking as well as he contends to have knowledge of everything contractors do in the home.
Service Provider ResponseNo, we do not practice false adveritising. The ad is very specific to carpeted rooms. Additionally, there is a disclaimer on the commercial that clearly states certain restrictions may apply, which in this case it does. There is different pricing for area rugs & pick-up/ delivery. Certain types of fabrics are priced differently due to cleaning practices and we typically do not clean area rugs in the home, which of course can lead to additional costs due to travel, delivery, etc. This complaint is not a valid complaint. The person called for a quote, received the quote and just becasue they didn't like the answer decided to make a false accusation. We stand behind our ads. Hundreds of people used this ad with satisfaction during the three week ad run and there has been no other complaining. Thank you
Service Provider ResponseWhen grout lines are getting darker after being cleaned a year or so later, usually there is a residue from improper cleaning products. That residue attracts dirt & soil to the grout lines & tile, making them soil faster. That is the same reason why we do not use soap or shampoo based products to clean carpet because the soap attracts dirt. Neutral cleaning products are advised for cleaning tile & grout because it doesn't leave a residue and is safe for the grout. Normal household cleaning products normally leave a residue which attracts dirt and they can also lessen the life or integrity of the grout. Posted by Jason Kane, General Manager, Stanley Steemer LLC
Stanley Steemer - Vestal is currently rated 4.7 overall out of 5.
Stanley Steemer - Vestal is open:
Monday: 8:00 AM - 5:00 PM
Tuesday: 8:00 AM - 5:00 PM
Wednesday: 8:00 AM - 5:00 PM
Thursday: 8:00 AM - 5:00 PM
Friday: 8:00 AM - 5:00 PM
Stanley Steemer - Vestal accepts the following forms of payment: Check, Visa, MasterCard, American Express, Discover
No, Stanley Steemer - Vestal does not offer free project estimates.
Yes, Stanley Steemer - Vestal offers eco-friendly accreditations.
No, Stanley Steemer - Vestal does not offer a senior discount.
Yes, Stanley Steemer - Vestal offers emergency services.
No, Stanley Steemer - Vestal does not offer warranties.
Stanley Steemer - Vestal offers the following services: Carpet cleaning, tile & grout cleaning, furniture & leather cleaning, air duct cleaning, area rug cleaning, autos,boats & RV carpet/upholstery cleaning, water damage restoration, sewage damage cleanup, fire damage restoration, hardwood floor cleaning, flooring sales & installation. Mold testing & abatement, Lead testing & abatement. Asbestos testing and inspection services. Insurance claim remodeling and estimating.
2022 Super Service Award
Fire Water Pros. offers Emergency Flood Fire Mold Sewage Damage Clean-up, Water Damage Restoration and Mold Remediation & construction services 24 hours a day 365 days a year. We are on-site within 60 minutes. Our immediate response teams of certified and experienced technicians use the newest up-to-date equipment. We provide all that is required to get you back to normal. Our staff has years of water damage restoration, mold remediation and disaster recovery experience with home owners, management companies, businesses and insurance companies. Even if you are not working with an insurance company, we still can provide the best pricing in the industry for the services that you need., adhere to IICRC standards, and carry certification for cleaning & water damage restoration services. It does not matter if you have a wet carpet from a busted plumbing line, water in the attic from a leaking roof or water in your basement. We have the solution you have been looking for. In the event of an emergency or disaster, it is important to have a reliable source that you can count on.
We guarantee your satisfaction and we won’t leave until the job is done right. We pride ourselves on the quality work we provide, while delivering great customer service! Check out our services offered and call or click to schedule a free estimate today.
I offer a wide variety of services from lawn services, yard remodeling to home remodeling, kitchens ,baths and bedrooms