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"We have had an intermittant water problem in our basement primarily when it rains heavily in the Winter.
I was very happy with the quick response from Mike Sears when we initially called to ask about repairing a water leak problem in our basement.  Mike explained how his proposed solution would work to alleviate the water problem. 
Mike left us with a detailed estimate and informational materials about the proposed repair.  He also explained what wasn't included in the job such as tearing out the current sheetrock, insulation and framing from the wall.  I did  this part of the work and the reconstruction after the drain had been installed.
We spoke to Mike a few days later, agreed to the price and set a date for the repair.
On the scheduled date, two of Mikes employees arrived on time and began to prep for the repair.  They did a good job of hanging plastic sheeting around their work area so that the dirt and dust would not get into the rest of the basement.
We had discovered a crack in the basement wall which wasn't visible when the original estimate was given.  Scott Lee gave  us a written estimate to repair it with carbon-fiber cloth and sealant.  While this was an unexpected expense, there was no reason to put in a drain and leave a crack in the wall.
Taking out a basement floor with a jackhammer and installing a drain is a hard, dirty job.  Scott and his co-worker completed this job in about 6 1/2 hours including the additional work for the wall crack.
They did a good job of cleaning up the old concrete and all working materials 
Scott explained how the pump would work when the water table under the house rose.  
My only issue with quality was the uneven concrete finish work on the basement floor above the drain.  Because this was leveled by hand, there is a somewhat noticeable depression in this area of the floor.
Overall, I am happy with the work and looking forward to a dry basement when the rains come this spring.


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"The project took longer than I expected but everything turned out well.  I was pleased with the work.  Everyone worked hard to finish the job."