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"Terrible. He broke a valve resulting in a flooded bathroom floor and left an open, leaking pipe that dripped into the basement through an open hole. My family is still without a toilet in that bathroom. The shower basin was the wrong size, so he was going to cut studs near electrical wiring to make it fit. I said that I wanted a Toto toilet. He bought a cheap brand for $150, a brand I have never heard of. We found the receipt in the bathroom. He had many reasons as to why he kept getting detained, one because he said he needed more money. The contract stated 50 percent at signing, another 25 percent upon completion of demo, and the final 25 percent on project completion. I paid him $4,550 on 12/4/2024, CASH. I paid another $1,500 on 12/21/2024 CASH, and $766 on 1/17/2025 CASH. He refused to work unless I paid him on 12/21/2024 because he said he had completed the bathroom demo, and according to the contract, $2,275 was required at completion of bathroom gutting, but the gutting was incomplete with mounds of insulation on the floor and the dumpster was still in our driveway. Even after I explained that the gutting was not complete until all debris was removed and the dumpster was gone, I still paid him, but I did this because he refused to work without this payment. When he began working again, contract specifications were not met. He continued not to show up for work, each time with an excuse, sick children, sick wife, car broke down, etc. I have never heard of a contractor who did not own a truck, but he did not. There were many warning signals, no business cards etc., but I gave him the benefit of the doubt because he had two young children. The contract was signed 12/4/2024 and I terminated his services on 2/11/2025, after 3 months without a toilet, shower, sink, etc. He was angry and threatened to sue me for breach of contract, but the more chances I gave him, the more I realized he had no clue what he was doing. Per your rating below, please clarify your scale, is 1 the best and 5 the worst? I can’t provide a rating with a clear understanding of your rating system. In the end, all he completed was the bathroom demolition. I can live with him keeping $1500 for that, even though it could have been done for much less. I would like a refund of $4,550 as he didn’t complete any work other than the demo and didn’t purchase materials that fit our bathroom requirements. Note: he is going to contest that he did spend money on supplies such as bathroom pipe pieces, toilet, shower enclosure, even though they were the wrong size. He took them from our work site. I pulled thousands of dollars from my retirement account, money that I believed would have resulted in a nice bathroom. My family has endured hardship without the bathroom, and I have been dealing with tremendous stress as a result. It is also taking me extra time to prepare this document for you, time that I need for more important priorities such as my health."

"Very well. Prompt and efficient."

"Mr. Pellicano is very knowledgeable and professional. Everything went right on schedule and within our budget. We're so happy we found him; he did a great job!"

"Contractor was supposed to show between 9-11am but came after 11 (they called about 10-15 minutes before 11 to say they were running behind). They told my daughter a couple of hours later that they wouldn’t be able to install the door because it was an inch or two higher than my old door. That it would still work just an aesthetic issue so I told them to go ahead. They were supposed to send me a picture when complete but it was my daughter who FaceTime me and it was after four then. When I got home from work (around 6pm) I was about to take a shower but noticed the door didn’t stay shut and the gap between bottom of shower door and shower floor. I turned on the shower and water came out of the gap. I texted the company to explain the situation and got a reply a couple of days later that more of an adjustment needed to be made. They were to return on Monday the week of New Year and I took time off again. They were to be there at 9 am and I received a text at nine stating that they a flat, were on the interstate and trying to get it fixed; I was told I’d be updated when the tire was repaired. Later in the evening I still had not been contacted. Mr. Lupo also said that he would be bringing the warranty out on this day for me to sign it. There was to be a four year warranty"

"Hired MCE Construction to redo my bathroom. The job took 6 weeks longer and $2,800 (all labor) more then what Mitch quoted, he didn’t pull permits for electrical or plumping (for obvious reasons), paid him a professional fee and didn’t get professional quality work. The flooring Mitch installed wasn’t installed probably and caused water damage/ fire hazard. Mitch wanted additional charges and fees to repair his mistakes. Needed to get another contractor to fix and do the work properly. Went to court, the judge ruled in my favor and even awarded me a settlement, Mitch even admitted to have wrong doings in court in front of the judge. Have not received any compensation from Mitch."

"He came out to give us an estimate on redoing our deck on a Monday. We were told we would receive an email with the estimate by Friday. After a week, I texted the guy that came to our house just to ask about the estimate and I gave him my email in case he needed it again. He responded with “ i do remember that, but I do believe I didn’t have your email and then I honestly probably forgot about it “ which honestly I can understand, nobody is perfect and I’m sure he is busy. He then said that he would Send it over that night as soon as he got back to the house. Unfortunately we never received an estimate."