Get matched with top patio cover pros in Dewitt, NY

"We were looking for a contractor that could stabilize our side porches (bi-level) and enclose it with the largest windows possible for the space. We had sided the house years ago and covered some of the known potential structural ills of the side porch with aluminum coil. So we knew, an estimate was only going to be an best guess until they tore into the project. In the end...we ended up paying roughly 17% more than the original contract amount. However, this was almost expected or anticipated. I was most pleased with the fact that they did not simply try to cover up these challenges just to finish the job! The primary worker on this project "Lou" was excellent and very meticulous with his work. He was thorough and a wonderful craftsman! While the project was somewhat interrupted by the COVID-19 issues with our window manufacturer, the end result was most pleasing. We had originally projected keeping the interior in tact, but during deconstruction, we found the wainscot needed replacement as well. While I would have preferred to have Lou finish the interior, I ended up completing the interior myself due to cost and income issues on my part. While I was working to finish the interior, we visited by a rainstorm and there was a minor leak over one of the new windows. I wrote to Mark Genovese about this challenge and Lou was here the very next day to add some sealant to the coil over the windows, VERY Responsive! We have had no leaks since. I would highly recommend Genovese Home Improvement as a trusted contractor. Mark Genovese was professional and I would feel completely comfortable hiring his company in the future for any of my home improvement needs. We had a great experience with this company."

"It all started out well after purchase of the initial Angie's list deal.  We promptly agreed on a date and a gentlemen came to measure and start the paperwork. Install date was set for 11/5/15. On 11/4, I was called about setting an install date.  My response was I already had one for the next day. Long story short, the company did not bother to tell me they had cancelled my appointment, they just acted like I never had one.  It was as though one side of the business did not know what the other side was doing. Since I made arrangements to be home on the 5th, I was not happy.  We finally settled on the 12th and the installation went smoothly enough.  However after completion, I noticed the installers had broken a piece of moulding in front of the patio door.  I know they realized they cracked it because they used clear caulk as a fix. I called the company and they said they would replace.  As of 11/30, the moulding still has not been replaced even though I was told the installer was picking up molding on 11/17.
I will say the person who came to measure and the lady who did the follow-up calling were professional. However, I can't say the same for the install side. The contact person was nice enough but he did not contact me to say the install was cancelled and to me it's taking way too long to replace the molding the installers broke.  I view it as a lack of integrity to cover up breaking the piece and not bothering to say anything to me.  The patio door is beautiful and I had planned to purchase a front door from them but have changed my mind.
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"The staff was exceptional and I couldn't be happier."

"He was very good and we were very happy with his job."

"It went very well. They were prompt, courteous, professional and gave quality work. It was excellent."

"I took them the old side-curtain for the company to duplicate. They did a beautiful job, making a new side-curtain with superior material, and came here to the house to install it. I am very pleased with the workmanship and quality of the finished product."

"They were very professional and courteous"

"The project was done to my satisfaction. I had a problem with the wiring which they fixed right away when I complained. However I was supposed to receive a $ 100. rebate from the Durasol Awnings., Inc. for the purchase of Durasol Sun Shelter S4500 Retractable Awning, it is now nearing six months, despite reminder I still have not received the rebate. That is WRONG."

"He was very nice and helpful with advice. It was an emergency situation and he came very quickly concidering he qas coming from Rochester to Pulaski. We plan on using him in the future and will be recomending him to our family and friends."

"Shawn and Robert are stand-up guys. Very honest and courteous. The quality of the work is good and price is low. The only area of improvement is managing their schedules, and I think they will get better at estimating their time with some more experience. I would recommend them! Vicky in the office is also great-very helpful and responsive!"