"I had called everyone that might help me fix my dishwasher...pumped the septic, snaked the main sewer line, called appliance repair, replaced the heating element, verified that the drain hose went from high to low; my dishwasher was still back flowing scrud onto my clean dishes at random times. Signed up with Neli, and had the answer to my problem in 15 minutes. James F gave me the part number for replacement and wa-laa, I’m waiting for it to come in the mail. I am very impressed and will use this service again as needed."

"I did not have an easy, simple install and Mark found a way to get the job done! Always had a smile on his face and I know it was a stressful job!"

Here at ACB, we do everything from demolition to whole house renovations.

Am honest and hardworking

I’ve been in the trade for more than 8 years now and have a wide variety of knowledge

"Very professional, clean and prompt. My dishwasher is like new again. Absolutely recommend and will book again!"

"Vargas Home Improvements did a wonderful job installing the sliding glass patio door. He did a wonderful job with the installation and the moldings. I highly recommend this contractor, very professional and timely. Strongly recommended."

"I had a leak under my sink with water pouring out. Also a leaky washer and warm but not hot water in two showers. I called Mark and he was incredibly responsive, set up a time at my convenience. He is a very young guy, but incredibly knowledgeable. You gotta love that Scottish brogue!! My kitchen sink is a great example of what to expect from him, it was simply a hose that needed tightening. He showed me the problem, including how to fix it myself in the future and fixed it in about 2 minutes. With the washer, he told me it was an issue for the manufacturer, which I appreciated. He was able to quickly turn my warm shower into a hot one. I appreciate his honesty and expertise, he was great. He is the one I will call if I need a plumber again."

"This was a perfect appliance-purchasing experience. I called them at 2pm on saturday and the new washer was installed by 11am monday. Very efficient, prompt, professional."

"When I realized it was time for a new kitchen, I first visited a high end shop in Manhattan to get their recommendations and drew up a list of items, with costs, including all top of the line materials and appliances, along with their labor and design fees. This gave me a useful benchmark for further research with different installers and appliances.
Next I canvassed the people in my 220 apartment coop to find recommendations. This process landed five contractor leads. I interviewed each of those contractors, including Tom from Paragon Installers. After the interviews were complete, it was obvious that Tom had the most compelling offer for a four key reasons. First, in accordance with the report from my neighbor, Tom comes across as trustworthy and attentive - he listens to what you want. I did not get this feeling consistently from the others I interviewed.
Second, Tom clearly knew his business inside and out and instead of giving me estimates like, "Maybe four maybe six weeks, it depends, we'll play it by ear," (which is how the other contractors sounded) Tom was very clear: we can do this in three and a half weeks. I asked him, how can you give me such a definitive timeline, when the other contractors had been so wishy washy? He said, I've done a lot of kitchens, of all types, in many environments, including in buildings like yours, so I know what to expect. Tom said, I get these jobs done faster than others because we know what we're doing, and because it works out best for everyone: you get your work done faster, and my team is able to move on to the next job sooner.  From that statement I got the impression was that Tom is an excellent businessman. None of the other contractors were that clear about the business angle.
Third, Tom works closely with Cab Art, a design firm that provides digital mockups of your kitchen that they work with you to shape to your needs. So I was able to see my kitchen, in perspective renderings, and make changes, etc., before any work was done or any materials were ordered.
Fourth, and most important, Tom's price was better than all of the other contractors, and when I combined that with choosing not the very highest-end stove, and high quality but not top-end cabinetry, I was able to do the entire project at one-half the cost of the high end Manhattan store.
So what happened?
The kitchen was done exactly to the renderings, and completed on time and at the projected cost, exactly to the timeframe that Tom proposed the first time he walked into my apartment. I will admit that I helped the process along a bit by being personally available to deal with the inevitable questions and quirks during the process, and also making sure appliances we delivered well before they were needed. I also visited the granite grinding yard where I purchased the countertop and brought two bags of empanadas to the team there - which meant they turned around my countertop in one day instead of five.  But most importantly, Tom's team was on site every day, making progress, knew how to deal with everything we threw at them, and the entire job was completed on time.
At this point I could not be happier with the results. Every time I walk into my apartment I see that kitchen and I feel good about it. I cook nearly every day, so I'm getting my money's worth out of the investment as well.
My background as a financial business analyst and project manager means that I know something about how complicated projects  need to be managed in order to be successful, and all I can say is that Paragon Installers knows their business and executed the plan flawlessly."