"Winston got in touch with me within 2 days of myself getting and paying for an Angie's List deal. Arrangements were made and he came 2 days after that and performed and completed the work in 3 hours. As a good note, he picked up all the necessary equipment including the disposal, which I asked him to do. Cleanup was O.K.
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"Overall, it went pretty well. I took a while to decide on which of the colours and edging I wanted; they did a good job of following up and reminding me. Since this work is for a house I'm renting, I wasn't always able to get measurements quickly. There were some quirks. The Big Deal price doesn't include removal and disposal of the old countertop; that was an additional $300. It also doesn't include the re-attachment of the sink as they don't do that work so I needed to get a plumber involved. To be fair, both of these were disclosed in the Big Deal and by them afterwards. Since this is template-based, I went out to the house and met an installer who created the template. He worked quickly but, unfortunately, his English was rather limited and several times during the entire project, he had to call their main office and hand me the phone so I could talk to someone there instead. This slowed down the process and made the interactions feel clumsy. On a positive note, they do care about the work; I had decided on 1/4" bevel edging and the main office called back and said that that edging has a higher risk of chipping and, since this is a rental, I should go with the 3/8" round instead, which I did. Since I was reusing my old sink, they brought the slab in and cut the hole for it on-site but used a vacuum and cleaned up the dust quite well. They also lowered the slide-in sink since the new countertop are thinner than the old one. This was after yet another back-and-forth conversation that resulted in a phone call to the main office so they could tell me they would do the work but wouldn't be liable for any resulting damage; there was none. The result looks good and once I get the sink re-attached, all will be well. There are still a couple of minor issues but it is a worthwhile upgrade."

We are a hard working, highly experienced, dependable company. Our rates and estimates are fair and we keep them affordable to accommodate the average working family. We also like to get things done in a timely manner. As far as billing, we provide an estimate for the job needed and typically ask for payment upon completion of work. At times, if need be, half down and half upon completion may be required. Our estimates are accurate and we do not like to surprise our customers, so if there is a possibility of higher cost, we will notify you immediately and work with you to the best of our ability. Our overall goal is outstanding workmanship with happy customers. We pretty much do it all. Give us a call and let us know what you're looking for! We service the entire Capital region.

"Please do not publish my address. You ca put Beacon, but that is all. UPDATE 06/29/2016 : He is still working on remodeling the bathroom. He has installed and cut the glass shower door and is amidst installing the windows on our porch. He did do an excellent job on the tile work in the bathroom. We have been working since the middle of April to get this project done."

"I have a water purifying system that takes care of my whole house and it had been leaking.  So they came in once with 2 guys, but they couldn’t fix it.  They had to get a part.  They did order the part and came back with it a couple of months later.  One guy returned with the part and he was able to fix it.  They sent me a bill which I thought was more than they should have charged me for.  They had two guys out the first time; they really shouldn’t have.  They charged me for supposedly for transportation and its only 10 minutes from my house.  So, spoke with the owner Mike Mulholland and he did agree that it was overpriced.  They lowered it to $500; originally it was $668.  They know what they are doing, but you just have to make sure that they are very specific on their bill with what they charged you and to keep track of them the time that they are here.  I would use them again because now they know that I am someone they have dealt with before and to be fair with me next time because I caught them the first time."

We are a family owned business we are here 24/7 for all your plubing needs. We are fully insured.

"Tech has to return to install new garbage disposal"

"Matt was on time (actually 5 min early)  He explained the process and made clear what didn't need to be replaced (drain pipes under sink). If we have other work will use them again without doubt
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"This was a big deal purchase. I was not happy with that deal at all. I think that the advertising on this is extremely misleading. It's suppose to be a $39.00 service call and $39.00 off. As it turns out, he says, and this is certainly not clear in your advertising that it is $39.00 for a service call and $39.00 for a return visit. Based on his prices, there will never be a return visit. I mean, if I'm getting a $39.00 service call, and it's a relatively simple job, I wouldn't expect to cost me almost $200.00 more for him to do what he did. His prices are crazy. It turned out not to be a good deal. If a service call is $39.00 and someone is there for an hour, or less than an hour, probably close to thirty minutes. How much would you expect that to cost you? The service call is already paid for as part of the deal. I just think his prices are crazy. I don't remember what the total was, it was around $200.00.  It ended up costing around $200.00, I had to argue with him on that. He wanted to charge me another $75.00 for installing one little piece of pipe. It was really kind of an optional we might as well change this while we're at it. I'm not trying to be cheap in any way, shape or form but, I think his prices would have been high if I had not paid for the big deal. So, the big deal turns out to be nothing. Signup and basically get nothing. I don't have any problem with the quality of service but, his price is what's crazy. No other real comments other than that. My interaction was fine. The work that was done was fine. There was nothing exceptional, nothing that was poor. Nothing beyond what you would expect from an ordinary situation."

"I've had them for probably a year. I had to have them come out once and they were very good. They were excellent. They did what they said. One of the things they fixed didn't work so well and they came back immediately. It was on a garbage disposal, but they were excellent. I haven't run into any problems. The quality of work is excellent. Nice people come out. It was fine. Everything worked out really well with them. I wish it was cheaper, but what am I going to do? It's within my reach. I'm retired and I don't have a budget. It's still reachable. It's understandable, even though you don't want that."