
Serving Burt, NY and surrounding areas
Approved
In business since 1974
Free estimates
Emergency services offered
"The owner came out the week before to look at a circuit that would not reset and some light switches that were not functioning properly. While inspecting the panel he noted its age and the unavailability of parts. We were aware that the service should be upgraded as we had other quotes from about 5+ years ago. He was thorough and fully explained what would be involved and
provided an immediate quote. The quote seemed reasonable. Based upon past quotes it was higher, but we were also having some additional outlet and light switch work done. We agreed and he scheduled the work for a week later.
We received a confirmation call from the office the day before they were to arrive. The two workers arrived at the scheduled time. They were friendly and explained what they were going to do, what they needed to see and the expected time frames. They set to work. They were neat, orderly and appeared to concentrate closely on their work ? a good quality for electricians.
The installation required moving the height of the electrical box on the outside of the house as well as installing a new riser (the pipe that goes through the roof that the electrical wires attach to from the telephone/electric poles). This required drilling large holes through the roof and overhang. They were meticulous in this process as our overhangs are vinyl covered so they were
careful to cut the hole as precisely as possible and carefully finished the flashing and sealing of the riser on the roof. As a side note, another contractor that was at our house later wanted to know who did our electrical installation as they remarked what good work had been done on the riser install ? they said they see a lot of sloppy jobs, but this one was very professional.
At one point the lead electrician came to us and said that in the install of the new main service wire into the house, the outer casing had been nicked. He said that he felt it was best to replace it even though a patch of the plastic coating is the acceptable remedy. He said that the longevity of replacement wire versus a patch was more assured, but they would have to come back
the next morning to do that replacement, which they did, and at the appointed time. At the end of the first day, they cleaned up everything, all of the wire bits and casings where the new panel was installed, all of the wires and old parts outside. Then they also went room by room and tested all of the outlets to identify which circuit they were on and did a detailed labeling of our new panel.
We would highly recommend them. They were professional, they were knowledgeable, they worked steady and deliberately, they cleaned up, they showed up when they said they would, they took the time to explain the new panel and as mentioned above, they were competitively priced.
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