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If your door handle turns without opening, the most likely culprit is a loose or stripped spindle. This part connects the handles to the latch mechanism, and when it’s not properly engaged, turning the handle does nothing. Other issues might include a broken latch, loose screws, or even something small blocking an inner mechanism. In any case, it’s usually a matter of tightening, adjusting, or replacing a worn-out part inside the handle assembly—or calling in a professional to do it for you.

First thing first: Make sure you’re using the right key. If it’s the correct key for your lock, there are a few reasons why it may not be working, like the key is worn out or the lock is jammed. Try lubricating the lock and pushing the door closed to ensure the mechanisms work correctly. If you’re still locked out, call in for help.

As with any computer, smart locks can be hacked by someone with the technical skills to do so, but most people do not have that ability, making smart locks relatively safe. If you have any concerns about a compromised smart lock, opt for an encrypted smart lock, change your Wi-Fi password, and make sure that you only give out your password to trusted family and friends.

A smart lock is a variation of a traditional lock, and since it uses similar locking mechanisms, it’s technically not any safer. The difference is that a smart lock requires a login instead of a physical key. Some smart locks have added safety features, like shutting down after too many attempts with the wrong code. Some smart locks are considered harder to pick than traditional locks, which can further deter intruders.