Get matched with top upholsterers in Nellis Afb, NV

"Their work was done efficiently, and very timely. I highly recommend these people."

"We hired this company in Feb 2019 and I told my wife I wouldn't write a review because they did attempt to make it better. However it has gotten worse since then. The owner doesn't like to take responsibility for his mistakes. That is clear if you look at the other reviews that don't give him 5 stars. He tries to make it the customer that is wrong, not him or his employees. Poor business. We paid for 4 racks from them. Two of the 4 x 8 and two of the 4 x 6 racks for a total of $1140. The tech showed up on time and was professional. He had the racks installed in no time at all. Visually they looked great. The next morning we noticed that the AC upstairs was out and so was all the outlets in two of the bedrooms. No power at all to the outlets. I called an electrician to come out. They couldn't get us in for another day or so. When the electrician came out he quickly determined that we had blown a breaker. I thought it was just normal wear and that occasionally you needed to replace them. Well we were wrong. As he replaced the breaker and then was able to determine that something was popping the line electric line somewhere. The new breaker wasn't working. So the electrician asked "have you had any holes placed in the walls lately"? That is when I told him the only holes were the racks that were put in the garage. When we went to show him he was able to very quickly determine that the rack installer drilled his holes into our electrical wires. You could tell because when you climbed on a ladder and looked at the mount it was also burnt where the screws went into the wires. The electrician mentioned that the installer had to of known because the screws were torched. The electrician had to cut the dry wall out of the ceiling in the garage and repair the wire the RaxMaster tech drilled into. As soon as he did that the power was back on upstairs. Of course after all was said and done I called Raxmaster and the owner had the nerve to say to me "why didn't you call me instead of an electrician". I didn't call you because it was the electrician that pointed out it was you guys that damaged it. That is why. In the end, RaxMasters covered the cost of my electrician only, not the dry wall and not the lost time that went into not having power and fixing it. He then told me that in the future just call him as he could have fixed it and then he wouldn't have had to write a check to me for the damages. Who cares that your guys damaged it. Who cares that we were out of power for 3 days before it got fixed. Before he left he told me that if I ever needed any more racks or wanted to epoxy my garage that he would give me a good price because of their mistake. Now today, I called in an effort to give him a chance to make good on his promise of a "good price". I asked him the cost to move my racks to a new house we just got. He quoted me $500 to move them!!! $500 to move the racks the same racks we already paid for that he said he would give me a good price on. When I reminded him that he blew the power in my house last year and we had to hire an electrician to fix it, well he ghosted me. Stopped texting, replying, no smoke signal, not even a letter in the mail. lol Great customer service! They are good until they make a mistake and then well I guess your business isn't as important to them any longer. So overall: The racks are great, the installer was horrible and the over all customer service was very poor. I guess he ghosted me because somehow in his mind it must be my fault his installer drilled into our electrical wires."

"Heidi and her staff did excellent, professional work on my living room chairs and were completed as scheduled."

"I hired Furniture and Repairs Inc. to fix my power reclining sofa and after nearly three months, four visits from their tech and $500, the sofa was still not functioning properly. I hired another repairman who came the next day, identified the problem, and repaired the sofa. At no point, did they seem to have any interest in actually repairing my sofa or standing by their work. I cannot recommend them."