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"Appreciate Ricky who was very helpful ! Thankful to Ricky for coming out and doing an inspection on our roof plus checking out a few other items and offering some insight and recommendations."

"slow response times. no onsite visit, so had to confirm all measures myself. good product in the end."

"Can’t say enough about Juan. Once I contacted him through Thumbtack, he was immediately responsive. From that moment on he was professional. He’s work is top notch, He picked up all flooring . He also recommended putting tile in bathrooms, which was perfect. I absolutely love everything juan did, and will hire him again.. he even put in a new butcher block counter another plus about juan. His work is perfect. Thank you juan"

"Jason was so good about communication with us throughout our entire project. We are happy with the final outcome and would hire him again if needed!"

"Not even sure where to begin with this nightmare which I will now need to spend more money in legal just to get my money back if I'm lucky. It all started back in 2022 when a respectful salesperson Gary sold me on an underground bunker. Still to this day, he answers the phone for me, and he doesn't even work at Rising S company anymore. To keep a long story shorter, I paid over $100K for my unit after being pushed to make payments to 'keep it on the assembly line'. It has been paid in full since August of 2023 (just about 15 months for anyone counting). I received a response (finally) earlier this year in March that there is new ownership of the company, and the man in charge is Brad Dancer. After trying to contact for quite awhile, I did finally get him on the phone. He apologized and explained to me that he's in over his head. Even though I believe I have been more than patient, I agreed to give him some time to finish and deliver my unit. We agreed that August of this year (2024) I would have it. I checked in by email in June to ask if we were still on track. I received a response that we were indeed on track. Now fast forward to today (10/25/24), I have been completely ghosted by email, phone, and text. No responses at all by ANY form of communication. At this point, I realize I have been robbed of over $100K. And after reading many other consumers reviews on different platforms, it appears I'm not the only one. I will now begin my journey with the Attorney General and Legal process. I'll update my status here so anyone can see what happens. At least people can get answers some way. It is not a good feeling to not be able to get a company to call you, especially after they've taken over $100k. You can't even leave a message on the office line ( which no one has EVER answered by the way). I don't understand how a company like this could still be in business. My recommendation to anyone reading this.....I hope it's not too late for you."

"Josh was so quick to respond and come remediate our mold issue! We were on a time crunch and he really helped us keep the project on track after we discovered the mold issue part way through the demo. Hopefully we never have mold issues again but if we do, we'd definitely call PuroClean!"

"I was really hoping not to have to resort to writing a poor review. But since Jaime is no longe responding to me to come to a resolution, I feel it necessary to save the next person some trouble. We hired Jaime and his team for a stucco repair. Initially Jaime seemed great. Responsive, punctual, and provided a fair price. He and his team completed the project in a timely manner, but the only way I can describe it is sloppy. The stucco job itself is okay, until you get to the edging around the trim. It is so so messy. They actually put stucco on the trim of one of our windows so we will need to have that scraped before we can paint our trim. Then there’s the mess they left. They pressure washed the house before starting the project and left behind stucco and paint chips. And I mean everywhere. My husband and I have spent 6+ hours cleaning up their mess. There is still stucco covering the ground around the entire house. We have plants and rocks that are completely covered in stucco that will all need to be replaced. Jaime and his team also left behind garbage from their lunches and a pretty horrible surprise behind our back shed. The night they finished the project I found our dogs behind the shed (where they never go) sniffing a pile of human feces including all the napkins used. Flat out disrespectful and unprofessional. So my advice would be to go with another company. I’ve seen good reviews and hopefully this was a one off for Jaime, but I am highly unsatisfied with the work they did and their lack of communication to come to a solution. Save your money."