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Our technician, Iesha Lesperance, did a great job. She took care of things outside and sprayed the interior windows where bugs sometimes enter. She also sprayed the garage.

Brian Berson, Colton Lawrence and Halil Miljkovic were extremely well mannered, never forgot their plastic boots and cleaned up everything afterwards. Very helpful in replacing a bay window which took three windows, a bedroom window and a sliding glass door unit on bottom floor. They were...

The only complaint that I have is the man who sold us the doors and windows said the warranty was transferred to new owners, but the actual warranty says that it is for the lifetime of the purchaser only. Others=wise I love the windows (2) and doors (2) that my wife and I had installed. Very...

Mike S. was here within the window that I was given. He explained everything that would happen. It was a hotwater tank flush, plus a system check. He was very thorough. Next time I want Mike S. to do my work. Thank you, Signature.

Installers were on time, polite, and cleaned both inside and outside at completion. They Lead installer demonstrated how the windows worked and was very thorough. The job required removal of window guards on a stucco sided house and interior drywall repair due to rain damage from prior window...

The installer was on-time, but there was a misunderstanding of the installation.  He had to return to the office to pick up missing parts.  He returned promptly and began the install.  He removed the old garage door, and installed the new door.  My 8 year old son was very interested so Jonathan...

He arranged for repair of 3 windows that we had broken when we tried to do it ourselves. He gave us an accurate estimate and stayed within his estimate despite having to do a lot of extra work to fit the windows in. Very professional and punctual. He cleaned up after himself well. I would...

They worked consistant. There was 2 workers. They cleaned up after theirselves and the job looks good so far. I love my new windows.

They cleaned well the first time but there were issues almost every time they came:  broke 2 window blinds, bent another, one gas jet on stove top did not work for months until about 2 months after their last visit, hit the baseboards so hard with vacuum that paint was taken off in several...

Pella didn't install the windows but they were ready when predicted and the building went along as planned. No problems at all.