Get matched with top house leveling pros in Rio Communities, NM

"CONS - 1st - We gave the company a down payment on 11/1/19, and they did not start the job until January 6, 2020, and never gave us a reason for the delay. We kept trying to make contact with Felipe Silva and he would keep giving us dates, and then would never start. So, we had to keep calling and harassing them for a definitive date. It took us 2 months to get that date. 2nd - The (Foreman/Lead Worker),Felipe Silva had horrible communication skills, he would not contact us with status, when they would be arriving and constantly left us waiting and wondering. I have nothing nice to say about Felipe, he was cocky, arrogant and did not listen to anything the homeowner had to say. He would always try to put the blame on the homeowner. We had a constant battle with this individual. He never took responsibility for his actions, just always trying to blame someone else. Horrible professional!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! 3rd - Felipe would tell us one thing about what was going to be done, and do another and then act like he never said that. Also, he would try to nickle and dime us for every little thing. 4th - The individual that laid the concrete slab in our kept having his female friend come to our house, he was doing a job, she should have never been at the site location while he was working. Also, the concrete slab is not level. 5th - The individuals that did the wall remodeling in the bathroom made a big hole in the adjacent wall and did a horrible job patching it, and never fixed it. After they were done texturing the walls, I had to go back to fix and sand before I painted, and it was supposed to be paint ready, which it wasn't. Was very unhappy with these workers. 6th - The quality of the cabinets they ordered were okay. We wanted to get our own, but Felipe said it would take forever to order the ones we wanted from Lowes, but it took forever to get the cabinets they ordered. We kept having to return the cabinets due to problems, scratches, not painted properly, warped, wrong size, which Felipe measured and then tried to say we measured wrong. Wish I would have put my foot down when it came to the cabinets. 7th - The plumber that did the work on the bathroom & kitchen was horrible. First, he rushed in installing the bathroom sink and it leaked, which caused one of the bathroom walls to get saturated, which we had to dry so it wouldn't get mold. When installing the kitchen sink he thought he was done, but when I check underneath the sink water was gushing all over, and I had to point this out to him as he was walking away to leave. It turns out that he had the wrong size gasket for the pipes. And, I had to clean up the mess because he didn't even after I handed him a towel. He was rude, unprofessional and didn't seem to care for his job. PROS 1st - Gonzalo, the gentleman that did the tile work in my bathroom was great. The tile work is beautiful and precise. I love walking into my bathroom & seeing such professional work. He took his time, made sure to measure just right, was very pleasant and professional the whole time. I would love to hire just him again. 2nd - Tim & Vincent, the gentleman that installed our cabinets were also great. They did great work in leveling our cabinets, because we have any old house with uneven walls. Very professional and pleasant. Vincent installed a wall between two adjacent rooms, and did a great job with installation and texturing the wall. It would be nice to hire these individuals without the company. All and all, I would not recommend this company, just the 3 gentleman I mentioned."

"Jack and all the people that worked on my home where utmost professionals. They worked quickly, efficiently and was always respectful. This is the 4th home I have built in my lifetime and by far it's the best."

"I was very impressed with Sentri Homes - their customer service was excellent. They sent a subcontractor to install some vinyl laminate in my bathroom and he ended up getting glue all over the carpet in our bedroom. The sub ended up ghosting both me and Sentri, leaving me stuck with a ruined carpet. Sentri stuck with me for over a month to get the carpet replaced with the identical original and to get the vinyl job 100% completed. The carpet was a Home Depot exclusive and Sentri handled everything with them. I will be using Sentri for a much bigger renovation I have coming up soon, because I know that they will make sure everything gets done right no matter what problems come up. The vinyl looks great too."

"Received a call right away, they were very friendly and knowledgeable about what we needed done. We awarded the project to them and they completed it before the deadline and did a great job!!"

We’re a family owned and operated company that values honesty and integrity, and stands behind our work. We offer over 40 years of industry experience. We specialize in Asphalt Shingle Roofing installation, replacement, and repairs. Our services are customized to the individual project, paying close attention to the details of each project that we're involved with. We look forward to building long-term relationships with our clients and guarantee your satisfaction!

We’re a family owned and operated company that values honesty and integrity, and stands behind our work. We offer over 40 years of industry experience. We specialize in Asphalt Shingle Roofing installation, replacement, and repairs. Our services are customized to the individual project, paying close attention to the details of each project that we're involved with. We look forward to building long-term relationships with our clients and guarantee your satisfaction!

Groundworks is the North America?s leading and fastest-growing foundation repair and water management solutions provider. Groundworks is a vertically integrated company with its own manufacturing operations and a world-class software solution, allowing us to serve our customers more effectively. From the first phone call to the annual maintenance offered, our customers have peace of mind knowing we?re there with one mission ? to repair, protect and improve their home.\nFor state licenses visit Groundworks.com/licensing\n

"CONS - 1st - We gave the company a down payment on 11/1/19, and they did not start the job until January 6, 2020, and never gave us a reason for the delay. We kept trying to make contact with Felipe Silva and he would keep giving us dates, and then would never start. So, we had to keep calling and harassing them for a definitive date. It took us 2 months to get that date. 2nd - The (Foreman/Lead Worker),Felipe Silva had horrible communication skills, he would not contact us with status, when they would be arriving and constantly left us waiting and wondering. I have nothing nice to say about Felipe, he was cocky, arrogant and did not listen to anything the homeowner had to say. He would always try to put the blame on the homeowner. We had a constant battle with this individual. He never took responsibility for his actions, just always trying to blame someone else. Horrible professional!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! 3rd - Felipe would tell us one thing about what was going to be done, and do another and then act like he never said that. Also, he would try to nickle and dime us for every little thing. 4th - The individual that laid the concrete slab in our kept having his female friend come to our house, he was doing a job, she should have never been at the site location while he was working. Also, the concrete slab is not level. 5th - The individuals that did the wall remodeling in the bathroom made a big hole in the adjacent wall and did a horrible job patching it, and never fixed it. After they were done texturing the walls, I had to go back to fix and sand before I painted, and it was supposed to be paint ready, which it wasn't. Was very unhappy with these workers. 6th - The quality of the cabinets they ordered were okay. We wanted to get our own, but Felipe said it would take forever to order the ones we wanted from Lowes, but it took forever to get the cabinets they ordered. We kept having to return the cabinets due to problems, scratches, not painted properly, warped, wrong size, which Felipe measured and then tried to say we measured wrong. Wish I would have put my foot down when it came to the cabinets. 7th - The plumber that did the work on the bathroom & kitchen was horrible. First, he rushed in installing the bathroom sink and it leaked, which caused one of the bathroom walls to get saturated, which we had to dry so it wouldn't get mold. When installing the kitchen sink he thought he was done, but when I check underneath the sink water was gushing all over, and I had to point this out to him as he was walking away to leave. It turns out that he had the wrong size gasket for the pipes. And, I had to clean up the mess because he didn't even after I handed him a towel. He was rude, unprofessional and didn't seem to care for his job. PROS 1st - Gonzalo, the gentleman that did the tile work in my bathroom was great. The tile work is beautiful and precise. I love walking into my bathroom & seeing such professional work. He took his time, made sure to measure just right, was very pleasant and professional the whole time. I would love to hire just him again. 2nd - Tim & Vincent, the gentleman that installed our cabinets were also great. They did great work in leveling our cabinets, because we have any old house with uneven walls. Very professional and pleasant. Vincent installed a wall between two adjacent rooms, and did a great job with installation and texturing the wall. It would be nice to hire these individuals without the company. All and all, I would not recommend this company, just the 3 gentleman I mentioned."

"Highly recommend these guys! Went beyond customer service expectation and communicated through the entire process. I first got our walk path done by them, stamped concrete and also flagstone. I then had them do a retaining wall that almost wrapped around our entire property including added stairs for the dogs, and in the back yard a added grilling area. The retaining wall process required much work because they had to dig and level. To me the price was very fair , major house projects that are done correctly are not cheap , but the outcome is all worth it because it looks amazing and is done right. These guys know what they are doing, are honest , and their work ethic is absolutely amazing."

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• The service was great! 
•  Ramon Acosta showed up on time for the appointment to lay out the the floor plan and had his men there at the house ready to work within 2 days. We wanted special made cabinets for the bathroom and Ramon brought us a cabinet designer to our home to work out the details! The workers were punctual and cleaned up their mess after each day of work. The remodel was finished on schedule. I plan on remodeling the kitchen and I will be calling D & R Services for that project as well!

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