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Yes, you should plan on being home when a window cleaner is cleaning your windows. The professional will clean both sides of the glass and will likely disassemble parts of your windows from the inside to clean and inspect the inner components, including the balances and weatherstripping. Much of this work requires interior access to your home, which means someone will need to be home to provide access to the window cleaner.

It depends on the surface you’re trying to clean. For example, a mixture of vinegar and water is a good option for a deep cleaning, including removing hard water stains from glass or stainless steel. However, vinegar is too acidic for granite and other types of natural stone, so it’s better to use a combination of baking soda and water on those surfaces.

Professionals clean window screens the same way a homeowner can—by removing the screens and cleaning them with a sponge. A window cleaning pro may come with better equipment, like a high powered wet/dry vacuum or pressure washer to speed up the process and achieve a deeper clean.

You should avoid abrasive materials when cleaning windows, including scrubbing pads that can scratch the glass and harsh chemical cleaners that have alcohol or ammonia in them, as these can damage window treatments and frame materials. It’s best to use a clean microfiber cloth to clean glass and old black and white newspapers to dry it without leaving streaks.