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The best times of year to empty or pump a septic tank are spring and fall. Many professionals recommend spring because the ground has thawed, making the tank easier to access and the waste less likely to be frozen. Pumping before summer also helps avoid conflicts with vacations or outdoor gatherings. Fall is another great option, as contractors may be less busy, and servicing the tank can reduce the risk of overflow from winter and spring precipitation. While summer is also a suitable time, winter is generally not recommended due to frozen ground.

Common problems include clogs, leaks, and drain field failures. Regular maintenance helps prevent major issues.

Roto-Rooter does not charge by the hour, so the quote you get after your in-person consultation should cover the whole project. This includes the time it takes a technician to get to your house and the time it takes to complete the job. For context, a plumber will charge anywhere from $45 to $200 per hour, but you may also pay a service fee or flat fee. 

The best thing to unclog a septic tank is a mechanical auger, especially if the clog is far down the line or particularly dense. You can also clear a clog in a septic line with a wooden pole or steel rod. Be sure to follow safety precautions when working in a septic tank, including wearing heavy-duty work gloves, goggles, and a gas mask.