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"Did not go well at all with Len the Plumber was over charged and feel scammed, Len the Plumber, Technician Len Feldman started approx. 12pm until 3pm most of time going over the cost, taking pictures and finding everything possible that needed to be done and presented 10-page contract. Len Feldman (Technican) assessed the problem that was a leaking outside faucet that he explained froze over the winter and needed to be replaced. While water was leaking he did not turn off the inside valve and requested to have water company (Trenton Water Works) come out and turn off water by the main water line. TWW came out several times but could not find the line and sent out a third construction worker to locate the water line. Meantime Len left his personal contact # and promised to return as soon as the main water line was shut off. When Water Works returned on 6/25 could not reach Len, but was able to locate the main water line Len finally called back and said it would be ok he would be able to turn the water off was currently in Mays Landing that is approx. 65 miles away and could not return 6/25 but would be at my home to complete the job 6/26 am. After 9am no call no Len, I called again several times when finally able to reach him at around 9:30am, said he spoke to Supervisor and could not do anything until the main water line was completely shut off. I called Len the Plumber office spoke to Office Manager Cathy#610-616-3377 she said would try to get someone out asap, by later in the afternoon no return call from Cathy. At this point and 2 days later for an emergency it was time to find another Plumber and I cancelled everything at Len the Plumber. The Plumber came out Friday 6/27 completed the entire job within 1 hour, turned off the inside valve connected to the outside leak immediately as well as water to install the same job Len the Plumber contracted to do that, Len said would take at least 6 hours. Main Water Line never had to be touched!!! I am appalled with Len the Plumber that I could trust thru Angi's List with a good reliable repetition. This company had no consideration about leaving me and my family including my 88-year-old handicapped mother without running water for days, all he was concerned about was how much commission he could make off someone in a vulnerable situation."

"Company is way to expensive and the work was not mediocre. They use GoodLeap for financing, and they rip you off with that contract as well. Stay away!"

"Very knowledgeable and reasonable"

"Always can count on amazing service! They have never failed me! Emergent calls both times and they fit me in same day! Never will call anyone else!"

"it was a 5. it was excellent. because we had that issue the night before i called him 7:30 he called back after 30 mins and have a guy came out after 15 mins."

"AVIOD at ALL cost !!!! Jake is a fraud he delayed my entire project by three months. he was hired to make plans for project and give us kid drawings with pencils and crayons with all stains on them. delayed our project for over 3 months in over 20k in damages . and this man is nasty just takes money and hangs up . the city inspectora even laughed when we submitted his plans . This company is nowhere near professional and all they do is steal money . stay far away !!!!!! If anyone wants to join my lawsuit contact 848-248-6834"

"I found Arctic Air Conditioning via the NJ Clean Energy website as they are a certified contractor for the NJ Clean Energy Home Performance Program. I researched the program before hand and knew that the energy efficient rebates (up to 4K) and financing (0% for 7 years) would be perfect for me. Arctic thoroughly accessed my home, this included examining the current equipment, calculating the size/area of the house, and took the time to discuss any issues I was currently having. The technician explained everything, answered all my questions, and let me know about the Home Performance program and how equipment has improved over the years. What I really like was that they didn't just want to replace my system, they took additional time to test my existing system to see how everything was working - this critical step showed that I was not getting enough return air for the system to run properly. Very quickly after the assessment I received their proposal which included a few different levels of equipment to match different budget levels. I also got quotes from two other contractors, but neither offered options, they seemed to offer standard packages regardless of the size of house. I chose to install a 96% efficient two stage HVAC system with 3 ton AC, a power vented 50 gallon high efficient water heater, an interactive digital thermostat with tons of settings/schedules/reporting, and adding additional insulation in the attic along with sealing any gaps/spaces in the attic floor. They also suggested an additional return to ease the system. Scheduling was effortless, and the workers arrived on time to begin the install. All the workers were excellent, they were nice, worked clean, installed everything perfectly, and they completed the job fast! I am very cautious with people working on my house, nobody cares as much about my home as me, so I was very relieved that these guys were total professionals. The new system is so quiet, looks good, and works perfectly. In the end, I am very glad I found Arctic, this project went as smooth as possible. I look forward to using Arctic to service my equipment in the future and have great confidence that they will continue to impress me... there is a reason that this company has been around for 41 years!"

"Very good experience. Nick and Kay were very polite and considerate. They even replaced some rotting wood in the wall. The shower looks great. I highly recommend."

"We had them do a crawl space encapsulation along with a dehumidifier 2-3 years ago. They did a great job with the initial install, and have continued with excellent follow-up and maintenance calls since then. Great staff, professional approach."

"Steven was very nice and easy to do business with very honest and gave me all kinds of options. Hard to find people like that nowadays just overall great quality people"