"Fast, responsive, and left us very satisfied. Lynn was extremely helpful and explained the whole process. Sean was wonderful to work with and also extremely patient. He explained everything (sometimes twice) so we could understand. They were honest, up front, and were able to fix the flue liner and install flashing same day (yes, I learned new words today!). Everything they installed in under warranty with a service guarantee. We will definitely be using them for future chimney cleaning. Loved the inspection report with the pictures as well! Big plus!"

"I contacted 1 hour chimney and spoke with Juliette. She was not only polite but extremely patient at explaining the process for getting the job done. Tony and his team did an amazing job at a reasonable price. I contacted 1 Hour Chimney again for some aesthetic work for the fireplace. Tony gave me the best advice free of charge which saved me a few hundred dollars. I can't thank the team enough for their service! Danielle T."

"Excellent work done by Denise in an extremely hot day to install chimney flashing to stop chimney leak and fixed my bay window roof leak by replacing the bay window roof. All took me is just one phone call, Dennis showed up immediately in person, check the situation gave very reasonable quotes, scheduled immediately and kept the promise got the jobs done as scheduled even at extremely hot day. Very happy with Dennis's work, highly recommended, very reliable and honest."

"Safety First was terrific. I went on another site to search for chimney sweeps in my area and came up with several names. When I posted something about needing a chimney sweep, Vincent from Safety First was the first person and first company to respond (within about 3 minutes). Vincent offered to come up to my town, which is probably about 45 minutes from where he is based, but the weather and driving conditions were bad, so we scheduled an appointment for the next morning. Vincent worked hard-- it takes someone who is strong to force the piping up into the flue to clear the blockage. Vincent also vacumed the flue and checked it later to make sure it was venting properly. He was very polite and conscientious- he called to tell me when he was on his way, showed me his business card when he arrived, cleaned up after himself, and was honest. I had been told by someone else that I needed to replace my furnace, which kept shutting itself off. It turns out the furnace has a safety mechanism that shuts down the gas/heating function if the furnace detects that it is getting too hot or there is a problem with insufficient ventilation. Because Safety First cleared the blocked flue, my furnace is now able to heat my house and there is no need for it to shut itself off. I would have had Safety First install the replacement furnace, and told Vincent that already, so by telling me my equipment did not need to be replaced he actually is cutting himself off from a job I otherwise would have been glad to give him. If I need any chimney/fireplace work done in the future I will contact Safety First and not need to look elsewhere."

"They were very good quick clean, reasonable price my problem was resolved no mess at all they took their time to clean and they have a respect to my house they were very professional they were excellent. and I have no complaint at all.My chimney look so phenomenal looks like a brand new since it haven't clean for 10 years."

"The service was fine. The only thing is that they were really late coming. So, it was like dark when they got out of here. They left the area good when they were finished. It took them an hour-and-a-half to complete the job. They sent me a picture of the chimney. The price was great. They did show up."

"They were very hard working, efficient, and thorough and i would highly recommend Nick, and his faithful crew of workers including Sean, and Chris. They were careful to not make a mess and to clean up the work areas, and they made sure they tested everything. They obtained permits for us for the extra back den stove and chimney pipe. I would highly recommend this company for fireplace, stove and chimney work!"

"The company that I chose to use was local, and could provide me with many local references within my neighborhood. Mark Jameson have excellent customer service, clean workman, very knowledgeable, explained in detail what they saw, and made suggestions although they were there just to clean the chimney."

"They were recommended by a friend.  They were professional and put the roof on right away.  They gave us a great price, and worked fast.  They did everything they promised & extra.  They took away the leaves under our bushes."

"Really, really well. Adam + 1 did a thorough inspection and documented the areas in need of repair (photos provided). We have a large house with a mostly shingle roof and several flat areas with rubberized coating protecting them. Adam carefully explained what was going on--he had detected the water intrusion area independent of me telling him of the earlier problem. He explained our repair options and showed what the minimum needed work would be to repair the area where the metal flashing was missing and what might be necessary once they started the repair. He also explained the two possible rubber coating materials for the flat roof sections and how what was already there was deteriorating. The better coating was only $100 more so that was a no-brainer. I gave him the go-ahead and they came back a few days later to do the work. The leak area didn't require the more extensive repair it could have but there was some rot in the plywood decking when they removed the shingles. They cut out and replaced that area at no extra charge. They used tar to seal all the areas where the flat roof met the walls of the house, then rolled on the silver-gray rubber coating. It looks great and should protect that area for at least 5 years. Overall a really great experience."