Allen Chimneys LLC

It was fine. He did a nice job and I was very satisfied.

We found this company to be fair in price and they did quality work

Amazing service. Theron and Dave were professional and courteous. Work was done quickly and efficiently. Would highly recommend!

I called to make an appointment, and he showed up the very next day. He was flexible with the scheduling time, and he was very fair with the price. He also found that my chimney lining needed to be replaced, so he wrote up a project proposal.

Dave was very neat and clean. They used their own blankets to protect our home and cleaned up after themselves (although there really wasn't anything to clean up!). Dave explained everything about the inspection, showed the images their camera captured, what we should and should not do, and what type of work was required. He also did a quick check of our gas logs! I should also note that the scheduler I spoke with informed me of their reduced pricing on Yelp which saved me $50. No doubt I would call this company back for any/all chimney work that we need.

Work competed in a timely fashion. No problems after approximately 2 months.

Be extremely careful if/when you hire this company. The are courteous, professional and do a good job, so you think. Six years ago, Mr. Allen installed a stainless steel chimney for a wood burning stove in my house. Since then, I have been a faithful customer. I referred multiple customers and had him clean my chimney yearly. He was courteous until last year when a neighbor started complaining that smoke from the chimney was entering her house and complained to the health department. It should be note that this person had never, ever complained before and I questioned the validity of her complain. Making a veeeeery long story short, I was recently contacted by the building department of my town and was asked to refrain from using my stove. As it turns out, and while the building inspector approved the chimney, the chimney was not built to code. The inspector approved the job in error and now I have to raise the chimney above the peak of the house. I was in communication with an attorney assuming that the town was responsible for this but was told that it was the contractor the one who should correct the problem. I have been in communication with Mr. Allen since the middle of august and have tried for him to correct the fact that he did not follow code when he did the job. He has had a multiplicity of reactions: initially he became very irritated and used foul language when addressing the and refused to do anything about it stating that we had passed inspection and didn't admit his mistake. He even hung you the phone on me. Then after several text and email messages as well as missed calls to him., he called me and said that if I paid for the lift he would do the rest. The lift costs $1,100.00 the material will probably be no more that $300.00. He called yesterday and asked me for a copy of the sticker the town gave me when inspection was passed. I sent him that and all the letters I have received from the building department He made it sound he was going to get back to me to work this out but he didn't. Today I have tried to reach him on several occasions but he hasn't responded. If you hire this company make sure you know the codes well because if the town makes a mistake and misses Theron's bad job, you will be in a horrible position. Theron will be courteous no more. He will become verbally offensive, hang up the phone and will not take responsibility for his mistake. Shame on Allen's Chimney for deceiving and lying to faithful customers, who were obviously faithful because I did not know that his work was not done to code. Be very, very careful. I like to note that I totally agree with Theron that the city approved the job six years ago and are now reacting to a complain that appears irrational. Nonetheless, he made a real mistake and should be responsible and correct it.

Theron was timely and professional. Him and his team did a great job and were very friendly. Theron also explained to me how to use my fireplace insert (we were new homeowners) and even followed up with some information several years later when we were selling our home. Truly a pleasure to work with.

Work performed as stated and in time span quoted. Cleaned up after job! Most professional/honest contractor I have ever used.

Chose Allen Chimneys, LLC because of reviews. Extremely satisfied with chimney repair. Workers (pleasant and professional) spent most of the day and completed job as stated on proposal (above). (Also cleaned the fireplace chimney from inside) Had several quotes. Theron (owner) was the most professional and impressive--came and diagnosed the problem--described the procedure for repair--and gave a very reasonable estimate. He did not try to sell us additional repairs (as some of the other companies had) and the price was best. Dealing with this company from beginning to end was a pleasure.