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"HVAC system inspection"

"I strongly caution anyone considering doing business with this company. I gave them a deposit of $4,428.65, and when I canceled a week later they kept almost $900 of it even though my service was not for another 6 weeks. You do sign a very simple, clearly stated document that says, “Should you cancel beyond three business days, you understand your deposit is non-refundable. Northern Basements may choose to refund depending on cancellation circumstances.” I fully acknowledge that I canceled a few days outside that window, but I hoped an honest company that cares about customers and referrals would choose to provide a full refund. I am a sucker for hoping that. They chose to risk my impression, referral and review for $885.53. If nothing else comes out of this, I hope everyone reading at least goes in knowing that this statement on their contract is a real threat and your deposit is hostage. Even Airbnb’s offer full refunds on deposits within just a few days of people’s arrival date. 3 days to cancel with service not scheduled for 6 weeks out, “C’mon man.” No materials were used. No service workers’ time was taken. The manager justified the 20% withholding as credit card fees, restocking fees, time and resources for the estimate, and administrative fees. I wholly accepted responsibility for the credit card fees and time of Paul, the gentleman who performed the assessment, and I offered to settle at 10%. I still believe any reputable company would have provided a full refund at this point in a project, or at most deduct the credit card fees, because nothing more went into this beyond what would have normally been a free estimate. The further arguments the manager made for the additional fees were the scheduling of their team and allocation of materials for my project. Complete nonsense, especially when the project was not set for 6 weeks away. Because they had my deposit hostage, they had control of how much they decided they wanted to keep, it was completely arbitrary, and they kept almost $900 of my money without providing anything. If they wanted to cover their credit card transaction fees, fine, at most 6%, but the rest is absolute robbery. The only solace I can find in this loss of almost $900 now is that I didn’t spend another $13,000 with them. I tried to call Paul after speaking with the manager to ask if he could do me a favor and try to reason with the manager on my behalf because he seemed like a nice enough guy. No answer. No call back. I will never seek out this company’s services again and I will actively discourage others from doing so but, based on my experience, I expect they really don’t care."

"I wrote the C review. 3 years later, the windows leak every year and there is a leak in another room under the roofing that Sean "fixed." I have just learned that there are holes (where he put his scaffolding) above the leaking area. The windows were new and the only leaks are below the holes. I have spoken to other roofers who say it was a very poor job and should be redone."

"We started having water leaks on a basement wall. Started slow but increased. We made the mistake of calling the big name TC H......, waited weeks to schedule first appointment. Finally showed up and proposed major excavation of basement wall, then applying new membrane. Unfortunately in our house, every external connection arrives via that wall. Talking electric, cable, septic, well water, and sprinkler. They wanted to use excavator to dig but wouldn't take responsibility for any potential damage. Price tag was very high. I was very nervous about this of course. I saw one source of water was around well pipe and other was wall itself. Contacted Marquis Well in Sanford who showed up immediately. Proposed hand digging at a lower price. They scheduled quickly, hand dug all the dirt, found Crack in water pipe casing and sealed up. But wall still had issue. Searched further and found Groundworks, lots of positive reviews. Called and they arrived quickly to assess. Beth is a true professional who knows her business extremely well. We signed proposal to inject sealant into cracks from inside of wall. Josh arrived to perform the work. He was effecient, very experienced who knew exactly what to do. During his inspection, he recommended bypassing one of the smaller Crack where water was never seen, thereby reducing our costs....unheard of! He completed the work quickly, zero mess or damage to our house. I cannot recommend both of these companies any higher. Both were outstanding in every aspect. Don't fall for the big ads from the others!"

"Every aspect of the remodel was done with my best interests at heart. When it came to making final decisions on aspects of the job, Saph and Samantha Lessard were very helpful in what would and would not work in my given space. They made the entire process seem easy. The end product was fantastic. I could not ask for more. They were always on top of things, and made sure I was always made aware of where things stood. If I was to have any future remodeling that I want done, I would, without a doubt, contact Lessard Construction and Remodeling to do the work - so easy to work with."

"Jesse and his veteran crew of subs built a large log home for us. These are tricky homes to build. Any unexpected events were handled professionally. We plan to hire him again to renovate the unfinished basement."

"Chris did a great job with our remodel. He created a 4 season room, and remodeled a kitchen and bathroom and added built-ins to our mudroom. He made sure he understood what we wanted and was clear about timelines and cost. Would not hesitate to reach out to Chris again for work."

"When you find a great contractor, don’t let them go. ;). I hired Tim to build a screen porch under my deck but added several projects as I recognized the high quality of work and attention to detail from his crew. In addition to the screen porch, they built a deck extension - so nice that I decided to have them replace the existing deck, installed a basement slider and replaced the door, installed a new fence and built a shed. Tim was responsive, open, honest and receptive of my requests and additions during the project. Great experience working with Tim and his crew: Dan, Brian, Eddie and Ben. Great job on all the work - I’ve received many compliments from neighbors and guests on the work you did! I can’t recommend Tim and his crew enough."

"We started out looking for an architect/designer, and met the owner of Tseranos Construction, Sterg, in the process. He referred us to a design architect, which we used, and we ended up then hiring Tseranos Construction as our general contractor. Sterg was really great to work with. He found ways to keep costs down while doing everything that we wanted to have done. In the end, the garage construction project took about 5 months, but we are thrilled with the results. Would hire Sterg again for future projects."

"A BUNCH OF SCAMMERS BEWARE!!! LIAR AND THIEFS I’ve had nothing but bad experiences with this company NICK the one who promised me stuff on my set of blueprints the company never did and when I told them they never held up to their agreement I was supposed to get a full set of big prints now they want to charge me extra 500 to send them when I can get it way cheaper are you ridiculous I’ve all ready paid 7000 and that I never got quoted I was quoted 4000 and then they hit me an extra 3000 grand nothing but headaches and problems with them no communication or nothing and all I got was a bunch of lies and broken promises and never knew who I was gonna speak to the next time I called my project kept getting handed off I’m hoping when I take these to my county they don’t laugh at me AND IM TALKING TO A LAWYER"