Get matched with top window shutter repair pros in Scottsbluff, NE

"Great product. Noticeable difference in quality between other windows that we have purchased. Easy company to work with from sales to installation and finance."

"So far so good"

"Horrible customer service and the product is only getting worse over time. I have ordered 16 shutters from them over 5 separate orders during the last two years. A recent order late last year came with parts missing and getting replacement parts was a hassle because I had to provide pictures. How do you provide pictures of missing parts? My most recent order arrived without the mounting strips and blocking strips being pre-drilled. I received the screws and screw covers but no holes for them. After multiple back and forth with "Angie" from customer service I was forwarded a poorly spelled response from their supplier stating "usually" they don't pre-drill holes. Usually? All of my other shutters over the last two years were pre-drilled. I was then told it was my fault because this order was a single panel shutter vs all my previous orders being dual shutters and I would have to pay to get replacement strips with pre-drilled holes in them. What does a single vs a dual shutter have to do with whether or not holes are drilled in hanging and blocking strips?"

"Excellent, no problems. My car was new the first year I used the service and there has never been any damage during the transports. The men picking up and delivering the car have always been pleasant and cooperative. Both Ely and Guy at United Transport has been highly responsive to my needs. I would highly recommend this company."

"Due to a recent storm my family and I were in need of a new roof, we were referred by a neighbor to go with synergy roofing group. All in all they made a horrible situation a very pleasant and quick experience. From the estimate to project installment it was a quick easy and painless experience. If I ever find myself in this same predicament there is only one name I will be choosing. Thank you guys from my family to yours."

"We bought an older home and several windows were letting in the winter draft. We decided this past year to have the windows replaced. From the consultation appointment to installation this company was completely professional. We did not feel forced into buying and the installers did an exceptional job. Our house stayed much warmer this winter. We will be using Renewal again!"

"I needed to replace my home's original deck. A friend recommended Jim Pull with Premier Exteriors, so I had Jim out for a consultation and estimate. I'll say right away that Jim has a kind and gentle personality, and he struck me as being very honest. Once we settled on a design, Jim sent me a quote with digital drawings and a fair price. Once we gave the go-ahead, Jim took it from there. They kept me updated as to the status of the city permits, as Omaha was backlogged. The crew performed their work in a timely and professional fashion. They were very respectful, personable, dedicated, and their workmanship is top notch, as is the quality of the materials. I am very pleased with my larger, beautiful, and SOLID new deck! I'm also extremely pleased with Jim and the crew at Premier Exteriors! I would definitely hire them again for future projects. I couldn't be more pleased or impressed with this company."

"I think there’s a reason that you don’t see any negative reviews regarding HRTI. The contract from Greg Cotton (the owner) stated that you agree not to take any action that would harm HRTI’s reputation or lead to unfavorable publicity. I suspect customers are not likely to provide honest feedback for fear of violating the contract and being sued. Although in Colorado, I don’t think a non-disparagement clause is enforceable. Regardless, I lined out that clause in our contract and am free to provide honest feedback. I had a very bad experience. It seemed like every week his sub-contractors wanted to follow the plan or do what we agreed to in the initial walkthrough, but Greg said no. That then caused me to have to show him proof of these scope details that we agreed to. That was exhausting and required me to maintain detailed records of every conversation. I finally got to the point that I had to have every exchange in email to have a record. In person he agreed to things but then later stated that he didn’t. Not wanting to record in-person visits, my wife and I asked him not to show up in person in the last month of construction. Up to that point he only came onsite once over 6 months, so there wasn’t much difference there. My gut told me that the lack of detail in the agreement was a bad idea and would lead to trouble and it did. Hope this helps."

"You should probably add 4-6 weeks to the expected delivery date if you expect to need the "enclosed" hardware. I received the blinds in the estimated time, but it came without the required hardware. I have made 4 calls (at least) over several weeks, but the hardware is nowhere in site. It is clear that SelectBlinds.com is a marketing company only has outsourced all production and fulfillment to third parties and evidently has a difficult time coordinating these type of customer service issue. Extremely frustrating that my blinds have been sitting in the floor for over a month and all I need is a few screws. Happy to go to Home Depot to get the screws, but SelectBlinds can't even tell me what sizes I need."