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Heating Oil questions, answered by experts

If a geothermal heat pump is installed correctly, then you shouldn’t have to worry about having a backup heat source such as a furnace or oil boiler. However, there are geothermal systems installed that include a backup in case the heat pump fails due to extreme cold. This is simply a backup heat pump you’ll likely never need and not an alternative heat source.

While it's generally safe to stay in a home with a coolant leak if your home is properly ventilated, it's important to have a professional come out to assess the situation right away. You should evacuate your home if you notice any powerful fumes. Additionally, you should leave your home if you are experiencing headaches or dizziness.

Most HVAC companies charge a flat service call fee of between $75 and $150, which includes traveling to your home and inspecting your system to find the underlying problem. Keep in mind that these prices only include diagnostics and the actual repairs will usually be billed separately. If you’re calling for routine service, the service call will be included in your inspection and tune-up, with the total sitting around $150. Your prices could be a little higher if you have a very large home with multiple condensers and air handlers, as inspections and servicing take longer.

Yes, technicians check refrigerant levels, loop performance, and system calibration for peak efficiency.

Service costs range from $200 to $1,500, depending on maintenance needs, system age, and labor.

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