"The customer service from choosing the window treatments to having them installed was excellent. The communication was always prompt and professional. We would definitely recommend their services."

"IMPORTANT UPDATE FOR THIS REVIEW: Scott at Complete Basement Systems reached out to me after reading my initial comments (below). He worked with me to resolve the situation and I am pleased to say that, after becoming aware of my concerns, this company has provided truly excellent customer service! Thank you, Scott, for your attention and follow up. *****Review updated to 5 stars all around! ***** -------------------------------------------------------------------------------- The field inspector was great and explained the work that needed to be done on my driveway and sidewalk. The team arrived ahead of schedule and went straight to work. Concrete repair looks great, but LOTS of splashed residue on my front siding and windows that quickly turned into large dark spots. I emailed the company, along with a few photos, to at least find out how to best deal with the stains and heard nothing back even after 3 attempts. Absolutely no response. Zero calls. Zero follow-up emails. The work quality and initial inspection/quote process of this company are great. The courtesy of their team members is great. The collateral damage, at least in my case, was substantial. Follow-up customer service after the job is complete is really terrible, as in apparently non-existent, and it will most definitely affect my willingness to recommend them to my contacts, even though the actual concrete repair was well done."

"Mr. Ferrell first connected his computer to my computer via internet and worked for quite a few hours trying to determine what exactly was wrong. The next day he continued working from his computer for several hours. He determined he would have to have my desktop tower to complete the repair. He and my son met in Huntsville to exchange the tower. He then cleaned up a lot of what was wrong and reloaded Windows 10. He deleted the D: drive which had way too much memory allotted to it. The tower was returned and I plugged it all back together and it is working better than it did when I first purchased it. I would use him again and I recommend him highly to anyone needing computer updating and/or repair. His work is warrantied and he is very personable, knowledgeable, and helpful."

Welcome to Drapery Den, Inc., the leading blind and drapery specialists serving Grand Island and the surrounding areas. With over 60 years of experience in projects ranging from curtain detailing to customized shutters, we look forward to earning your business. Call today for a free estimate!\n

"Very satisfied with the work of installing 13 windows and wrapping the windows. Hardley knew they were here everything cleaned up and put away. Very nice job and will recomend them highly."

"I spoke with Jeff and he was very helpful with assisting me. He went above and beyond to assist my with finding the right floorplan for my kitchen. I have a huge window in there that has been very hard to work around and they were able to find the perfect floorplan that works. I will now be using them again to do a floorplan for my bathroom."

"Went well. Took 2 1/2 days to get tech out, during freezing temps, but everyone was busy with the cold snap. Tech was on time, for the window we were given. Very professional and helpful!"

Additional phones 1- (800)-880-8800, .1 (877) Neb-glass. Locally owned & operated over 50 years in Nebraska. Additional email - [email protected]. F.

"Bill Trumblee with Trumblee Construction is super knowledgeable and excellent to work with. I would highly recommend him and his company for any type of construction. Iâ m extremely happy with our egress window install and I wouldnâ t hesitate to use his services again. A++"

"This was the service provided by AHS's contractor Myers Comfort Specialist.  They would only provide a 2hr window with a 30 min notice of when they would be there. They agreed to come out between 3pm - 5pm that day; later around 4:30 I call to see when they would be out and discovered the tech had call the wrong number and they couldn't come out until the next day. The tech came out and diagnosed the problem, but he need a part. Later that day, when I called to inquire about a time frame I was told by a supervisor that the technicians do not turn in paperwork until the next morning and then the part would be ordered. I received a call the next day that the part was available, but they could only come out between 1pm and 5pm with a 30 min notice. I ask to schedule the first appointment for the next day and was told they would set up a time to be out between 8am - 10 am with a 30 min notice. At 10am the next morning, no call, no show. I called MCS and was told the technician was delayed at the warehouse picking up the part and would call shortly. (I'm not sure why the part was not picked up the day before when they said the could come out?) Also called AHS and explained the situation and asked to have the $75 service fee waved, which they agreed to do. The tech arrived about 11am installed the part and was finished about noon. Between the initial call and the repair visit I end up missing almost a whole day of work.
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