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It is generally not recommended to pour hot or boiling water down a drain to unfreeze pipes due to significant risks. In some cases, the sudden temperature change can cause more ice buildup or produce steam, which increases pressure and could cause the pipe to burst, leading to costly damage and potential burn injuries. While hot water might help with a partially frozen drainpipe, it is unlikely to thaw a completely blocked water pipe further down the system. Additionally, boiling water can damage plastic pipes over time. Safer and more effective methods include using a space heater near the frozen section or applying hot towels directly to the pipe.

If you have a sink stopper, it can feel more challenging to clean the drain without removing it, but here are a few simple steps:

• Pour ½ cup baking soda into the drain using a funnel

• Pour 1 ½ cups vinegar into the drain

• Close the sink stopper for 15–20 minutes

• Open the drain

• Pour 2 cups of boiling water down the drain (be cautious as boiling water can damage some types of pipes)

If the drain isn’t unclogged, repeat the process.

It is okay to use a drain auger on a toilet, just make sure you are using the correct tip size. The auger is a plumbing snake with a protective sleeve to protect the porcelain toilet bowl from getting scratched. Using too large of an auger can cause the snake to loop back and damage the inside of the drain and plumbing.

This depends on the location of the blockage. If the blockage is in your home’s system, anywhere in the system, it is your responsibility as a homeowner. Blockages seldom happen because of items or buildup coming from the city, which means it originates in the home. It becomes the city’s responsibility at the exact point your home’s line distributes waste into the city’s system. The exception is if the problem in your home damages the city lines.