Get matched with top home builders in Seaboard, NC

"Great honest contractors. They did my bathrooms, hot water heater, unclogged my house drain and they did a French drain so my basement is not wet anymore. I already hired them to do my whole roof in the spring. I will hire them anytime."

"I was very impressed with Sentri Homes - their customer service was excellent. They sent a subcontractor to install some vinyl laminate in my bathroom and he ended up getting glue all over the carpet in our bedroom. The sub ended up ghosting both me and Sentri, leaving me stuck with a ruined carpet. Sentri stuck with me for over a month to get the carpet replaced with the identical original and to get the vinyl job 100% completed. The carpet was a Home Depot exclusive and Sentri handled everything with them. I will be using Sentri for a much bigger renovation I have coming up soon, because I know that they will make sure everything gets done right no matter what problems come up. The vinyl looks great too."

We’re a family owned and operated company that values honesty and integrity, and stands behind our work. We offer over 40 years of industry experience. We specialize in Asphalt Shingle Roofing installation, replacement, and repairs. Our services are customized to the individual project, paying close attention to the details of each project that we're involved with. We look forward to building long-term relationships with our clients and guarantee your satisfaction!

We’re a family owned and operated company that values honesty and integrity, and stands behind our work. We offer over 40 years of industry experience. We specialize in Asphalt Shingle Roofing installation, replacement, and repairs. Our services are customized to the individual project, paying close attention to the details of each project that we're involved with. We look forward to building long-term relationships with our clients and guarantee your satisfaction!

"Called 3 days before moving into new home. He came to the home on time. Provided professional opinion in a type of lock that would provide more security than a standard lock.

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"Excellent new home warrenty insurnace"

"We have an whole home warranty. I had no problems with them. They came in and took everything apart. They took the guts out of the washer, and put in brand new parts. That was it. What really amazed me was the technician was a woman."

"William was a big help consulting our new house construction. Extremely knowledgeable reading and following blueprints."

"In September of this year my wife and I bought a home near Cedar Mountain. We had
a few things that we wanted to get done to the house before we moved in. From
Florida we researched contractors as well as through friends in our new
community. I was not prepared for the casual attitude of many of the workmen I
spoke with. Out of all of them, there was only one who showed up and did the
work as promised, Mr. Wade Morris. Despite having to drive and extraordinarily
long way to our home, Wade arrived every morning at 8:30 until the job was
done. I had to return to Florida but I left Wade a key to finish up. When I got
back to NC I was pleased to find the house clean and the work done to a high
standard of professionalism. Little extras, like painting the bedroom
baseboards (which was not part of our agreement) made me appreciate Wade and
Gaye all the more.

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"I'd like to start by saying that the finished product looks pretty good but the process to get there was a chore.
The major problems were:
1. Just before we signed the contract, the owner of Contour Construction had verbally promised that steps would be taken to protect our home during demolition/construction; specifically plastic put up to minimize dust migrating to other rooms and existing hardwood floors would be protected from damage.  Neither of those were done.  Consequently, our entire house was full of dust and the existing hardwood floors were severly damaged. As of today there has been no contact from the owner to resolve the issue of the damaged floors.  He just left them as is.  
 2. Another unfulfilled promise was that someone would be on the site to supervise the individual workers.  That did not happen either.  The owner was good about letting us know when someone was coming to the house but they would arrive alone and unsupervised. Many times the work was done well. However, there were instances where the work had to be redone. This could have been avoided if there was someone there to oversee the quality of the work.  Plus, since the owner was rarely on-site during the renovation he had to rely upon the word of his worker(s) who, on a couple of  occasions had deliberately misinformed him avoid admitting mistakes! 
3. The contracted time period was listed as 3-4 weeks, starting July 1.  The last worker left the second week of September;  that's 10 weeks!  Much of that was the result of poor planning and work having to be redone.
In summary the owner of this company probably considered me overly demanding but I wasn't about to ignore shodding workmanship just to avoid "making waves". My philosphy was what would a potential buyer see when s/he looked at the bathroom.  With oversight the work would have been done right the first time and this project could have been completed within the contracted time frame.
Our theory is that Contour Construction had taken on more work that they could handle at the time and that our project was low on their priortiy list.  Again, I believe that  the problems we encountered could have been avoided by first, the owner fulfilling the promises he made and second the work had been supervised by someone who had a committment to quality.
These were our experiences with Contour Construction.  Perhaps someone else would have better luck with them. My suggestion would be get every detail no matter how trivial in writing with no verbal promises as well as being assertive and stopping work immediately if a provision of the contract was not being followed especially workers that are not being supervised. 


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