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"Where do I start? SMH! This company (the owner) picked up my riding lawnmower the first week of April 2021. He stated it would take 30 days to turn around a Tune-up. Tracking, cool. Did not receive any updates communication from the company. I called the company several times the First week of May 2021 and left a message, no response! (Red Flag #1). I went on vacation the week of 10 March 2021, returned 15 March 2021 and contacted the company 17 March 2021. The representative stated, my lawnmower was scheduled for delivery on 19 March 2021. Well, 19 March come.....9am, 11am, 12pm, no phone call from the company (Red Flag#2). I contacted the owner and he apologized and stated, they did not get to my lawnmower yet (Red Flag #3)! He explained a large order came in from Ft Bragg and had a short turnaround to get them out for their Spring Cleaning (really, so screw me and my work order). He stated, he would get it on the rack and get it to me by end of day 20 Mar, no later than 9am 21 Mar, Promise! (Red Flag#4)....lol. Well, this is how it played out. Well, i'm sure by now, even you (the reader) know I did not get my lawn mower, nor a phone call from this company. I called the owner around 10:30am on 21 March on the status of my lawnmower. His response, we are loading it up now and it will be there within the hour (At this point no more Red Flags, just simply BS!). About 20 minutes later, the owner called me back and stated, Sir, you will need a new battery, your mover will not crank. Are you kidding me? Wouldn't you know that during the Tune-up? Finally received my lawnmower back on 21 Mar 2021, around 12:30pm. When the owner delivered my mower, I asked the owner, do you feel as if you provided quality Customer Service? He looked at me as if I had something growing out the top of my head and started providing every excuse his mind could conjure up. IN SUMMARY, I WOULD NOT RECOMMEND THIS COMPANY TO ANYONE! JONES' SMALL ENGINE PROVIDES SUB-STANDARD CUSTOMER SERVICE AND WILL NEVER SEE MY BUSINESS AGAIN!!!!!! Hopefully, others heed the warning of this review!!!!"

Tyrone S on May 2021

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"Where do I start? SMH! This company (the owner) picked up my riding lawnmower the first week of April 2021. He stated it would take 30 days to turn around a Tune-up. Tracking, cool. Did not receive any updates communication from the company. I called the company several times the First week of May 2021 and left a message, no response! (Red Flag #1). I went on vacation the week of 10 March 2021, returned 15 March 2021 and contacted the company 17 March 2021. The representative stated, my lawnmower was scheduled for delivery on 19 March 2021. Well, 19 March come.....9am, 11am, 12pm, no phone call from the company (Red Flag#2). I contacted the owner and he apologized and stated, they did not get to my lawnmower yet (Red Flag #3)! He explained a large order came in from Ft Bragg and had a short turnaround to get them out for their Spring Cleaning (really, so screw me and my work order). He stated, he would get it on the rack and get it to me by end of day 20 Mar, no later than 9am 21 Mar, Promise! (Red Flag#4)....lol. Well, this is how it played out. Well, i'm sure by now, even you (the reader) know I did not get my lawn mower, nor a phone call from this company. I called the owner around 10:30am on 21 March on the status of my lawnmower. His response, we are loading it up now and it will be there within the hour (At this point no more Red Flags, just simply BS!). About 20 minutes later, the owner called me back and stated, Sir, you will need a new battery, your mover will not crank. Are you kidding me? Wouldn't you know that during the Tune-up? Finally received my lawnmower back on 21 Mar 2021, around 12:30pm. When the owner delivered my mower, I asked the owner, do you feel as if you provided quality Customer Service? He looked at me as if I had something growing out the top of my head and started providing every excuse his mind could conjure up. IN SUMMARY, I WOULD NOT RECOMMEND THIS COMPANY TO ANYONE! JONES' SMALL ENGINE PROVIDES SUB-STANDARD CUSTOMER SERVICE AND WILL NEVER SEE MY BUSINESS AGAIN!!!!!! Hopefully, others heed the warning of this review!!!!"

Tyrone S on May 2021


Avatar for RepairClinic.com Inc

RepairClinic.com Inc

4.19(
62
)

RepairClinic.com Inc

4.19(
62
)
Customers say: Terrific value
26 years of experience

RepairClinic is a retailer and distributor of OEM appliance, HVAC system, and outdoor power equipment parts. RetailClinic does not offer repair services; the company offers free repair resources including more than 5,000 how-to videos to empower DIY-ers and technicians to fix appliances and equipment on their own. RepairClinic.com® makes fixing things easy for millions of people. Founded in 1999, it is North America’s trusted online store with replacement parts for major household appliances, outdoor power equipment and heating and cooling equipment. Millions of parts for 160 brands are stocked at its 86,000-square-foot facility in Canton, Michigan. It offers a generous, no-hassle 365 Days. Period.® return policy. In-stock parts are guaranteed to ship the same business day. Visit RepairClinic.com for more information.

"Terrible company. Possibly a scam. They attempted to sell me a part they didn't even have, and after waiting patiently for OVER A MONTH, I canceled my order. When calling them to confirm, they told me they never had the part to sell to me. What a joke!"

Keith T on April 2025

RepairClinic is a retailer and distributor of OEM appliance, HVAC system, and outdoor power equipment parts. RetailClinic does not offer repair services; the company offers free repair resources including more than 5,000 how-to videos to empower DIY-ers and technicians to fix appliances and equipment on their own. RepairClinic.com® makes fixing things easy for millions of people. Founded in 1999, it is North America’s trusted online store with replacement parts for major household appliances, outdoor power equipment and heating and cooling equipment. Millions of parts for 160 brands are stocked at its 86,000-square-foot facility in Canton, Michigan. It offers a generous, no-hassle 365 Days. Period.® return policy. In-stock parts are guaranteed to ship the same business day. Visit RepairClinic.com for more information.

"Terrible company. Possibly a scam. They attempted to sell me a part they didn't even have, and after waiting patiently for OVER A MONTH, I canceled my order. When calling them to confirm, they told me they never had the part to sell to me. What a joke!"

Keith T on April 2025

Lawn Tool Repair questions, answered by experts

Whether to repair or replace your lawn mower depends on what is wrong with it and how long you have owned it. If your lawn mower is relatively new, ensuring you regularly service it will help keep it in good shape. There are issues that will cost hundreds of dollars to repair, such as the engine blowing or the lawn mower going over rocks. Many people go by the three-year rule and replace their lawn mower rather than do repairs after this time.

A standard home lawn mower with sharp blades can handle a thin layer of leaves without issue. You may need to make a couple of passes within several days to mulch leaves down, but your mower shouldn’t struggle. If your mower comes with a mulching kit, like an attachment to blow leaves out the side, that’s a good sign it’s ready for fall leaves. Set your mower to the highest or near-highest height for this project so it focuses on the leaves rather than the grass below.

It's a good idea to lubricate your mower blades and mowing deck with something protective like WD40 that prevents rust and helps stop grass and dirt from sticking to the blades and deck.

The American ideal of a large, perfectly-manicured lawn is tied to the post-World War II suburban housing boom. In the decades that followed, technological advances made self-propelled mowers more affordable and plentiful. Many Americans came to see reel mowers as old-fashioned, inconvenient, and time-consuming, and they eventually fell out of fashion.  

Costs depend on mower type, labor, replacement part needs, and severity of the issue.

The Pinebluff, NC homeowners’ guide to lawn tool repairs

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