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NATE (North American Technician Excellence) certification is not legally required for HVAC technicians in most areas, but hiring a professional with this certification is highly recommended. NATE-certified technicians demonstrated their expertise and proficiency in different types of HVAC systems, offering assurance of quality service. It's a voluntary certification, yet it indicates a commitment to professionalism and ongoing training. Choosing a NATE-certified technician often means you're working with someone who is up-to-date on industry standards and best practices, which can lead to better service, energy efficiency, and long-term cost savings.

In-home air purifiers really do work. However, their value depends on what you're trying to achieve. Mechanical air filters other than those with true HEPA filtration aren't capable of removing bacteria and viruses from the air. However, many of them can reduce very fine particles, including pollen, a known allergen. On the other hand, UV light filters can remove harmful pathogens but can't remove particles.  

It’s not customary to tip HVAC technicians, and most professionals won’t expect it. However, it’s a nice way of showing your appreciation for the work they do, especially if they come out in inclement weather or on a weekend or holiday to fix an emergency issue if your heat or AC goes out in extreme temperatures. A good tip would be between 10% to 20% of the total bill, depending on how above and beyond the tech goes for your repair and on the total cost of your HVAC repair or service. For something like a routine tune-up or scheduled maintenance, tips aren’t expected.

The effectiveness of an air purifier is heavily dependent on its size. While portable air purifiers are best for single rooms or limited areas of the house, whole-house air purification systems are installed within the HVAC system to provide filtering for the entire indoor space. Discussing your needs with your installation company is the best way to determine what type and size of system your home requires.