Get matched with top chimney cap pros in Bunn, NC

"The quality of work was fine and the desk was still hanging. The word the technician used was wrong. He said he would assemble the desk and hang it out, but he didn't have to assemble it and I was overcharged. I called them and they revised the bill."

"BUYER BEWARE! Brian Creech Roofing put a new roof on our house in September of 2015 after we had hail damage which our homeowners insurance paid for. We noticed about six months ago we had water leaking on our family room ceiling. It's been leaking for some time so my husband investigated and found the flashing came away from the corner of our chimney. (Never happened before in the twenty plus years we lived in this house.) The water leaked thru the wood, insulation then onto the ceiling. My husband called the owner Nov 30 2022 and the owner responded the next day. We sent him pictures of the water damage on our ceiling. On Dec 2nd Brian came out to investigate the roof, and ceiling. First thing he told my husband he didn't put this roof on because there were two different types of shingles. We presented our receipt with the date and warranty clearly written. He then looked at the water damage and stated he would be back to fix it. My husband texted and called the owner many times to let him know we got the materials he asked for and when would he return to fix the damage. We contacted Brian many times from Dec 2022 thru April 12, 2023. He never responded back to any of our communications. I guess the job is to small for him to take the time to honor his workmanship warranty. Long story short we initially didn't get what our insurance company paid for. Brian Creech Roofing doesn't honor their workmanship warranty and they try to cut cost's without the owner's knowledge. Their warranty is not worth the paper it's written on! We DO NOT recommend this company because they don't back up their warranty. Karen Van Kuren"

"I prefer to not leave negative reviews publicly and resolve it with the company directly. However, the owner was unable to conduct a professional, respectful level of customer service. We presented our concerns with pictures after the service was provided, to see if it was up to their company standards, because there was no improvement - everything was left filthy with no condition report. It was honestly appalling the way the owner refused to address the obvious issues at hand. We scheduled to have our fireplaces/chimneys serviced that was said to include a thorough inspection, detailed cleaning and condition report. When the workers showed up, they were in an unmarked raggedy old van reeking of marijuana, dressed like they were homeless, with nothing showing what company they represented. They did 4 fireplaces and 2 chimneys in less than 2 hours. The equipment they used was insufficient to do a thorough job and they ended up borrowing our tools to complete their work. I’m not sure why they didn’t at least have a flashlight and how the owner thinks a cell phone light “works just fine to the trained eye” when inspecting and cleaning a deep dark chimney… He went on and on and had an excuse for every legitimate problem, with no intent to resolve anything. He was perpetually harassing both my boyfriend and me for payment, while we were waiting for them to send a professional condition report and formal invoice. Yet he spent more time threatening us, trying to defend his reputation, than he did actually doing his job. It was very condescending, a huge waste of time and A LOT of money for nothing. We could’ve done a better job ourselves; our fireplaces still aren’t even suitable for use. Spend your money elsewhere or take the risk of a huge loss."