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The first step is removing water or chemical residue, if applicable, after extinguishing. Next, your professional will clean up soot, remove damaged materials, treat the smoke damage, and complete any necessary structural repairs. After that, your pro will begin the build-back process and install finishes to restore your home to its previous condition.

It is generally not safe to live in a house with smoke damage, as even minor damage can pose long-term health hazards and structural risks. While it might seem safe temporarily depending on the severity, you should relocate if there is major damage or visible soot. Smoke smells and residue contain dangerous particulates and chemical compounds, including carcinogens, that are hazardous to breathe and can cause respiratory issues. These signs of damage are not always visible but can have dangerous short-term and long-term effects on your health, belongings, and your home's structural materials. You should not stay in the house until a trained professional from a smoke remediation or restoration company has assessed the damage and determined it is safe to return. Your insurance company may cover the cost of alternative housing while the professional work is completed.

Yes, carpets should be replaced after a house fire or significant smoke damage, even if they appear undamaged. Smoke, soot, particulates, and chemicals can penetrate deep into the carpet fibers and padding, making complete removal a complicated and time-consuming process. If water was used to extinguish the fire, it can also soak through the carpet and padding, creating a risk of mold and mildew growth. Due to these challenges and potential health risks, replacing the carpet is the safest and most effective solution.

Yes, most insurance plans cover acts of nature. In policy documents, this also may be called “Acts of God” or “natural disasters.” However, not all acts of nature are covered by your policy, and the extent to which they’re covered depends on your specific contract. Check your policy documents to understand your coverage limits and exclusions.