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Most toilets have a 12-inch rough-in or hole, but some have 10- or 14-inch holes, which means that not all toilets fit all setups. Knowing how to measure the rough-in is essential, so you purchase a toilet that fits the existing drain hole. It can be costly to have the rough-in moved, and most stores don’t accept toilet returns.

The main causes for a leaky toilet flapper include wear and tear or a broken or incorrectly installed toilet flapper chain. If your toilet flapper is torn or deteriorated, it can’t provide a proper seal to keep water from running. Meanwhile, a chain that has come loose, was moved, or just wasn’t installed right can prevent your flapper from fully closing.

Yes, frozen pipes can cause a toilet to stop working correctly. If the pipes are frozen, water cannot flow, which can lead to two main problems. First, the supply line to the toilet tank may be frozen, which prevents the tank from refilling with water after you flush. Second, the drain pipe itself can freeze, blocking water from flushing away. As a temporary solution for a non-refilling tank, you can manually add water, but this is not a long-term fix. To clear a frozen drain pipe, you can try pouring warm water into the toilet bowl or tank and then flushing, as the warm water may help thaw the ice blockage. Ultimately, the best course of action is to unfreeze the affected pipes to restore your toilet to full functionality.

Ensuring your toilet will fit starts with measuring the rough-in, but there are a few other factors to consider. The toilet tank's height and the toilet's depth should fit comfortably within the bathroom’s current setup. When considering depth, look at the walking space around the toilet to ensure it fits in the bathroom.