Get matched with top kitchen cabinet refacing pros in Linn, MO

"NIGHTMARE!! Buyer beware!! Do not use Bath Planet St. Charles, MO or Peoria, IL same owner. Believe me, I’m doing you a favor and saving you time and money. Where do I even start? First of all, they will say anything to get you to sign the paperwork. And I mean anything, including guaranteeing it to be done by a certain date if you sign today. We were not going to get it done this early but due to my upcoming hip replacement and their guarantee that it would be done before that surgery date, we signed. UGH! Well, mistakes started right away, including getting our phone number wrong and even though we called the office several times to correct, told everyone person that came out, they continued to get it wrong. I thought, it’s ok people makes mistakes but little did I know it was just the beginning. Starting with the guys leaving my gate open and my dog getting out and having to pay $85 to get her from animal control. She was missing for hours!!!! Now I have to say, they felt bad and tried looking for her and due to me not able to drive, gave me a ride to animal control to pick her up and even offered to pay half. So I thought ok, this is a mess but they are trying to make it right. Little did I know this was just the beginning. From making a mess, breaking a yard sign, the worker having long arguments with their significant other on the phone while working (awkward) they began their work promising to be done in two days. Well, first day looked promising although the guy told me that what I was told about covering the tile behind my toilet was not going to happen. I was bothered and when I said I cancelled my drywall guy, he offered to do it for me “on the side” while the toilet was out. He seemed to want to help and said he would take care of it. Against my better judgement I agreed. I also found out that first day that this guy had a family emergency and that he would have to finish the next day because he would be gone the rest of the week. Ok understandable. The second day, I get a text that some parts are not in. After no one coming by 1pm, I started to get concerned so I called the office and I asked what time the parts will be coming in. The woman stated that the parts probably wouldn’t be until later. I asked if the guy doesn’t get done, could they guarantee someone else to come out the next day to finish. She stated absolutely not, we cannot guarantee and she stated they do not guarantee it done by my surgery. I was not happy and made it known and she started arguing with me. So the guy texts that he will be there and it will be done. He gets here like 430-500pm doesn’t leave until 930pm. And didn’t finish the shower and did a terrible job on the drywall. Oh, the shower worked but there were no shelves, the floor pan had no texture and one of the shower heads was installed in the middle of the wall. Yes the middle!!! I was furious. It was not done and my bathroom looked horrible!! Of course, the project manager was nice and listened and kept promising to make it right. It took weeks and several no shows and me and my husband calling and calling (and the whole time I’m recovering from TOTAL HIP REPLACEMENT) until finally a different guy came out and finished the shower but he would not touch the drywall. So it took a month of dealing with them to get it done AND I had to hire another guy to correct the drywall. When we asked for a small discount to cover drywall correction expense and the fact they were not finished with install by promised date, we were told, “no. The shower worked, didn’t it?” Seriously?!! I wasn’t promised that the water would be coming out of the shower (in the middle of the wall) I was promised that they would be done before my surgery or at least installed correctly! So if you like being strung along, hearing false promises, no return phone calls, unprofessional behavior from staff to installers, leaving your house messier than when they came in, breaking your yard stuff, losing your dog, then these are the guys for you."

"Throughout the renovation process there was frequent checkins with me regarding progress on the project and my satisfaction with the process. The team was accomodating to my timeframes and scheduling needs. The final renovation is an asset to my home."

"let me start by saying that, I would not recommend them to remodel a dog house. I had to clean up after them each day that they where here an throwing away boxes sweeping up in the kitchen, after they where done, the garage as well. they did not finish the flooring under the stove until I looked, an said they where trying to save me money like another $60.00 was going to break me. He tried to supply me with a used scratched up sink they tried polishing it out for 3 hours, the scratches where so deep they would not come out. they scratched up the cover on the faucet plate I had to get a new one, to replace it while they where replacing the sink they scratched my new stove on the top when they where setting it in they scratched my dish washer corner installing the counter tops. they chipped my newly painted garage door bringing in the counter top. When I told the owner about how they had lost the plastic prong to the bottom of the dish washer an I found it in the trash he took of the jerry rigged screw off of it an put the plastic prong on an said he would have to order the other one, an that the dish washer door still would not close an it needed to be raised on the one side an moved out, so that it would close. obviously I will not recommend them to any one, I will how ever say that Celest who did the back splash did a great job. Robert hamilton"

"We recently completed an ADU in our backyard, and the process with Evolution Drafting was very smooth from start to finish. I truly felt that my needs were heard—our goal was to create a comfortable space for our daughter and her family when they visit, and the team made that happen. Evolution Drafting was highly responsive, and their revision process made it easy to make adjustments along the way. Great company to work with. Special shout out to our agent Elizabeth. She is so helpful and informative!"