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You should always use hot water to clean your carpets. The heat will help lift dirt and stains as you work over them with your carpet cleaner. Before you fill your tank, allow your faucet to run until you’re sure the water is hot and ready to go.

If your couch has a non-washable upholstery, you’ll likely need to use dry cleaning products rather than foam or liquid cleaners. If that’s the case, we strongly recommend hiring a professional upholstery cleaner to get the job done. Some dry cleaning products are dangerous to use, and those with abrasive chemicals can destroy certain types of fabric. A professional furniture cleaner will know which to use and in what quantity for a safe, deep clean.

Yes, some carpet stains can be permanent. Stains that have been sitting for a long time (weeks, months, or years) are much harder to remove because they have had time to dry and set. Other types that may be permanent include oil-based stains and dye stains. While some cleaners can help, they can also risk dyeing or permanently changing the carpet's color. If you have an old stain and are unsure of the cause, it's best to call a carpet cleaning professional. If DIY methods and professional cleaning fail, you may need to replace that section of carpet or learn to live with the stain.

If your upholstery has a funky odor or you want to make your couch smell fresh, sprinkle some baking soda on the piece for 30 minutes up to an hour and then use the vacuum to remove the baking soda. If it’s still smelling funky, you may need to hire a professional cleaning service for a deeper clean.