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"Everything went according to plan and budget. The work was done in a quick and efficient manner. The finished product is exactly what I wanted. I would hire again for sure."

"I was quite satisfied with their work. He did a fine job. He was friendly. They worked all together well. They worked quickly."

"Job exceeded expectations. Great to work with. Loved final product. Responsive communication."

"This company was not upfront with their pricing at all. I feel like I was robbed. I was expecting to pay about $300 for my pool to be closed for the year. That is roughly what I have paid in the past 2 years. This company did not tell me that they were going to charge $203/hr between 2 people. They did no other repairs, just felt like charging $1,100 to close a pool. I did not know I was going to be paying someone what I would pay my lawyer to close my pool. I would never have used this company if I would have known I was going to be paying over $1,000 to close a pool. That is insane how they feel comfortable charging that much. There are so many other great pool companies in Springfield to choose from. Please take my advice and use an honest company. I will never use this ridiculous company again."

"Basically, I had a cracked patio that former owner agreed to pay $2500 towards the repair of and I had severe drainage issues because there is a hill and water gushes onto patio and into crawl space. Rose's price on patio was higher, but I chose him because he said he would do 2 concrete stairs and the other contractor said he would do cinder block stairs. Also chose Rose because both said I needed a 40' drain created that ran parallel to the patio so the water never got to the patio and Rose was cheaper on that. The bid included $200 for a concrete step which I didn't realize was only for one, my fault since that would likely be too low, but the price was worth it. At the end of the job there were no steps so I asked and he stated he decided it wouldn't be good for either the patio or the house or both and he scratched that off the list of to-dos without consulting me. I still haven't been able to get steps and have to step up (and down) approx. 1-2 feet; I am 64. My brother who has been a concreter dispatcher for 30 years in CA looked at it after the fact and said there is no way he could do those steps for under $1000 and he had to know that. He took out my walkway which had no cracks whatsoever because he said it would help with the drainage and replaced with an exact replica of the previous one. I think he planned on doing something with the dirt between the house and the walkway for drainage but nothing was ever done except for leveling the dirt up to the day before the job "was done". So not sure what I was charged $600 for. He said they were almost done so I asked what about the 40' drain. He stated he had no recollection of us talking about that and I must be thinking of someone else. Finally agreed on a curb to block water for additional $900. Guess happy with, but need to address drainage along curb. Paid him in full which he was very aggressive about even though I had to wait for reimburse. Wouldn't meet me to cash $2500 after got but in his name."

"I can’t recommend Mass Works LLC enough! Thomas transformed my 19 year old deck into something truly amazing. I shared my vision with him, and he suggested incorporating rebar into the design—a suggestion that completely elevated the final look. The craftsmanship and attention to detail are outstanding. He listened to my ideas, added his expertise, and the result is a beautiful, modern deck that I absolutely love. If you’re looking for a contractor who combines professionalism, and quality, Mass Works LLC is the one to call!"