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Before you hire a septic repair pro, make sure you get three written quotes from local companies to help you evaluate qualified candidates. Ask each company to provide proof of licensure and insurance. Finally, when you decide to hire a specific pro or company, ask for a written contract that sets out all the essential terms, including specific work expectations, a timeline, what permits are needed, who is responsible for obtaining permits, and clear payment details, including due dates.

Roto-Rooter does not charge by the hour, so the quote you get after your in-person consultation should cover the whole project. This includes the time it takes a technician to get to your house and the time it takes to complete the job. For context, a plumber will charge anywhere from $45 to $200 per hour, but you may also pay a service fee or flat fee. 

Your septic tank naturally contains the good bacteria it needs, so you typically don't have to add more as the system produces them on its own. However, if you wish to replenish the bacteria, you can use natural methods. For example, you can add three rotten tomatoes to your garbage disposal or flush 1/4 ounce of active yeast down the toilet every three months. While store-bought septic enzymes and chemicals are available, many additives are unnecessary and may even harm your system. The most effective way to maintain a healthy bacterial balance is to avoid using chemical drain cleaners, which can kill the beneficial bacteria in your tank.

When your septic system is failing, you’ll probably smell it. Common signs of a septic system failure include sewage odors in the home or around the yard, flooding in the yard above the septic tank or in the leach field, and wastewater or even raw sewage backing up into your home’s drains.