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"Not even sure where to begin with this nightmare which I will now need to spend more money in legal just to get my money back if I'm lucky. It all started back in 2022 when a respectful salesperson Gary sold me on an underground bunker. Still to this day, he answers the phone for me, and he doesn't even work at Rising S company anymore. To keep a long story shorter, I paid over $100K for my unit after being pushed to make payments to 'keep it on the assembly line'. It has been paid in full since August of 2023 (just about 15 months for anyone counting). I received a response (finally) earlier this year in March that there is new ownership of the company, and the man in charge is Brad Dancer. After trying to contact for quite awhile, I did finally get him on the phone. He apologized and explained to me that he's in over his head. Even though I believe I have been more than patient, I agreed to give him some time to finish and deliver my unit. We agreed that August of this year (2024) I would have it. I checked in by email in June to ask if we were still on track. I received a response that we were indeed on track. Now fast forward to today (10/25/24), I have been completely ghosted by email, phone, and text. No responses at all by ANY form of communication. At this point, I realize I have been robbed of over $100K. And after reading many other consumers reviews on different platforms, it appears I'm not the only one. I will now begin my journey with the Attorney General and Legal process. I'll update my status here so anyone can see what happens. At least people can get answers some way. It is not a good feeling to not be able to get a company to call you, especially after they've taken over $100k. You can't even leave a message on the office line ( which no one has EVER answered by the way). I don't understand how a company like this could still be in business. My recommendation to anyone reading this.....I hope it's not too late for you."

"Project took longer than expected even with a team of 4-5 guys in and out a day. Everything that went wrong or caused them delay was somehow our houses fault or the items we bought to be replaced. We bought sticky floor plastic to put down on our floors/stairs after 2 days because the floor covering they were using were useless and was causing our carpet to get stains. At times we could hear team members complaining about the job which was very unprofessional since we were paying them. When the shower head and handle were installed it was not attached to anything so the wall would just bend in if lightly pushed. This was fixed after my husband brought it up. Early on we expressed our concerned for the drywall finishing on one side of the shower but we’ were assured it would be fixed and smoothed out but was not the case and was just painted over and left. Paid 200$ for trim/ install and some was left scratched up and unfinished. The sanding/ painting is very sloppy and left unfinished in my opinion. After they claimed complete went to take a shower and had no hot water. Informed them and was told I they thought it was our hot water heater when actually it was because the plumber didn’t check the setting of the handle befor leaving. He had to come back to adjust. Not even 24hours after they “completed” our bathroom the transition strips came off and we had to attach them ourselves. The bathroom door wouldn’t shut and needed to be trimmed we let them know but there was no response. Do not pay until you are 100% happy with their work or you may be ghosted."