Get matched with top gutter repair and replacement pros in Bethany, MO

"Fast response to request for quote. Thorough explanation of repair needed & cost of the job. Prompt & efficient repair of gutters & replacement of gutter guards."

"On time, very professional, excellent work. I would recommend this company for any gutter needs you may have"

New Breed Services is committed to excellence in every aspect of our business. We uphold a standard of integrity bound by fairness, honesty, and personal responsibility. Our distinction is the quality of service we bring to our customers. Accurate knowledge of our trade, combined with ability, is what makes us true professionals. Above all, we are watchful of our customers' interests, and make their concerns the basis of our business.

"First let it be known that I have waited a period of time after completion as I wanted this to be a honest not a plain and acirc;??P***** Offand acirc;?? review. Details: my start date was set for the contractor to be out first thing on 5/28/14. I took the week off from work to be sure that anything that was needed to be done by me could be handled immediately. When the sub-contractor (not verified subs but they kept taking phone calls for what sounded like non-Siding Repair Systems jobs) on my time. They did not arrive and I called a bit frustrated that no one showed and Cory the and acirc;??Bossand acirc;?? said the current job they were on they ran into a mold problem. I told them that they could come out the next day then and was told they would be there. I believe I should have at least received a phone call explaining they could not make it and to ask for a re-schedule. That did not happen on day 2 or day 3. I was asked if they could pay the installer double time and if I could be there on Sunday. I was OK with that and they did not show at the arranged time of 9-10 oand acirc;??clock. So I called Cory yet again (about 5 times now making this same call) and he did not have much to say but he would call them. Finally they showed for the first time walked around the house a bit and left saying they were to get the materials that should have been on their truck before they showed up 3 hours late. When they got back and started removing the old siding they left the house open to the elements and it rained heavily that night. Next day (Monday) they did not show ti Mid-afternoon again and that was the way the whole thing was. They did a couple hours and left. However my wife works a big box hardware store and she Note that the siding they were putting up did not look like the James Hardie siding we were paying for. I challenged them on that and when they looked they realized that they made a mistake. Now I thought to myself if it would not have been for the observation of my wife they would have completely sided the house with the wrong material and charged us for the Hardie siding and if we were normal consumers we would have never known. Makes one wonder if that is a new and acirc;??bait and switch and acirc;?? tactic? Then they had to go get the Hardie Siding and the boss Cory calls now that they were caught with the wrong stuff 50% on the walls and asks if I would be willing to take the lesser siding at a lesser price. I said no as I and acirc;??trusted themand acirc;?? to do the right thing. Finally after 3 more days of being late and 3 strong rain storms the job was done. It does look good BTW canand acirc;??t fault that I guess. To end the story I have to make 2 more calls for them to get the trash completely removed and that was only after I threaten them by having American Express withhold payment. I would not recommend this outfit to anyone. I lost 24 hours of vacation due to them not showing up as promised, the trash left around my house, and the and acirc;??presumedand acirc;?? mistake of the wrong siding. I read all the previous reviews on Angieand acirc;??s List and based on my experience I tend to believe they are forgeries. BEWARE is my only warning!!!!!"

"This repair went well. I am very satisfied with  Southern Grace Exteriors. The worker was a consummate professional. This was a two-day repair. On the first day, he gave me a call prior to the appointed time to remind me that he was on his way. He showed not long before the appointed time, gathered details about my concern, and went right to work. After examining the problem area, he provided me with the details about what was causing the leak. He show me pictures of the damage up close and informed me what it was I was seeing. Any questions I had were answered in a polite and professional manner. He rescheduled for another day to make the repairs. Again, he showed slightly before the appointment time and took care of business. He was actually done making the repairs much more quickly than I anticipated. He took up close pictures of the finished product and shared them with me. Though he could have milked me for additional payment, he did not. I would highly recommend  Southern Grace Exteriors to anyone needing home roof work.
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"Replaced gutters on 3 buildings. Also, had them install gutter guards . Excellent customer service. The owner is very much involved. Highly recommend"

"The team was very understanding and although I called with an emergency need and it was a horrible Sunday they gave me a discount off of the emergency fee. My basement has been 100% dry since they repaired some hangers. I have signed up for their Platinum Package to clean out the gutters and repair minor issues twice a year to ensure my basement never floods again."

"Amazing customer service and work! They remodeled my house from the floors to the roof. It was done in a timely manner and took less time then was estimated and just overall completely amazing I highly recommend using this company!"

"Excellent problem solving skills for the water issues that I had not anticipated as a roof leak and gutter issue. Very professional and knowledgeable!"

"On one hand, Artown was very good about securing a payment from the insurance company--the insurance company denied our hail damage claim initially, but Artown went to bat for us (we clearly had hail damage) and got us a new roof. They did a good job communicating with the insurance company for us. For that, I am grateful.
From there, things went more sour. The installation of the roof went OK. We have an old house with some tight corners near dormers, and they didn't really catch the seams flush so there is a bit of warping on the shingles (minor issue). The work crew only had one person that spoke (choppy) English, which made communication difficult when a small issue arose during roofing, but everyone was professional and worked hard.
When I contacted Artown about a few small gaps in the roof near tight spots, it took forever to get someone out to check it, and when he came, I was not impressed with his professionalism (though he was very friendly). He said the issues were due to construction of our old house, which is possible, but I was not totally sure it was true. Our home inspection from the previous year mentioned no such thing. I got the sense there were issues of communication in the company, which were strengthened by the questionable way the needed repairs were discussed. After promising to come by early the next day and do the repairs for cash (off the company books?), he never showed.
I'm going to call the company today and report the strange behavior of the warranty/inspection person. Overall though, I feel I've had enough experience with Artown to recommend you go with someone else.


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